Took cascades train 505 from Vancouver, WA to Seattle for the day. It's the middle of *** July and there is NO air ventilation whatsoever; no AC, stifling, stale, stinking air. You can't open any windows so you just sit and cook. Inexplicably *** to not provide any...Read more
Property Damage Repair Review
First time on amtrak. At first pleasantly surprised, big seats, friendly staff. Then 3 hours into 23 hour trip, stafe compleatly change, rude, slow, waiting 15 mins for lady to bring check for lunch, even when not busy.toilets very dirty, not sure, if ever get clean. No customer service skills at all.very disappointed.
I needed to take the train from Leavenworth to Seattle and since the train was scheduled to depart at 6:08 in the morning and I live 90 minutes away, I booked a room in town and hired a shuttle service. ( we have one car, husband needed car to work) . The train is...Read more
Amtrak has told me that I can apply an unused ticket to future travel, except that is it so incredibly difficult that it appears in cannot be accomplished. They just take your money and will not refund a refundable ticket. I have been on hold at the reservation...Read more
My husband and I purchased e-tickets online for a trip from Everett, WA to Vancouver, BC Aug 25-Aug. 26. I asked the man at the booth before we left the station if the printout we had was all we needed to board. He took the printout and both of our passports, did a...Read more
I have heard and also experienced an Amtrak employee who gets great joy here himself hoking the horn of his engine especially in the wee hours of the morning. He seems to be known all down the line. He must have some problem that the railroad refuses to examine. I have...Read more
Do you have something to say about Amtrak? What happened? What can we help you with?