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Amtrak - Website doesn’t work

Tried checking train ticket prices on their website. Spent some time trying a bunch of different things to get it to display train options, but it just brought me back to the same page. Finally gave up and booked a plane ticket instead. Probably cheaper than Amtrak too. Amtrak is worthless
1.9
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Level of Comfort
Price Affordability
Product or Service Quality
Quality of Food
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Value for money
Website
#1315005
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The gentleman who worked the dining car on August 25, 2016 from NY Penn Station to Essex Junction in Burlington, VT told me to "Let me do my job" when I started putting my hot dog in one of the cardboard containers. He was very rude and unprofessional. It was my...
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Anonymous
Anonymous

hopefully Wick Moorman will work to retrain or eliminate these rude staff.

#913982
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Why can't Amtrak keep it's restrooms reasonably clean and free from foul odors when airlines and buses have mastered the problem? The restrooms on the trains are a disgrace. It would seem that a little maintenance would go a long way to solve the problem. What does...
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Anonymous
Anonymous

Because all of you passengers leave it disgusting instead of treating it like other people will be using it after you do.

I didn't like
  • Smelly and late service
  • Late trains
  • Not considering customer feeling
#846613
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Amtrak Train Service Review

I get the fact transportation can be delayed. What I cant get over is the filth on Amtrak trains. The last 3 times I wenr between Rixhmond Va and D.C. I felt like I was traveling in a nasty bathroom. The odor throughout all cars was eye watering. Not sure I can handle another train ride.
2.8
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
#823191
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Me and my wife drives from boston two cars full of ours belongs to embassy hotel close to the AMTRAK so we not lost the train time for monday 4 pm 01/25/2016 and 4pm I received email from AMTRAK canceled ours trip. We don't have place in boston any more, I can drive...
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Newington, Virginia
#776993
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This has been one of the worst travel experiences of my life. This sad excuse for a company has managed to turn a 5 1/2 HR train ride into an 11 HR stress fest. We sat motionless on the tracks at one point for 3 hrs. Constant stopping for no apparent reason with no...
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1.0
#776163
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Train Service Review

Worst form of transportation ever!! Train was late, kept making random stops on track for 5-10 mins periodically, staff was rude, Im still not to my destination at 10:17pm and I left at 4pm, a 3 hr trip in the car, and apparently it's gonna take an extra hour and half to get from kannapolis to charlotte- normally 15-30mins bc something is wrong w the tracks so we are moving at 7mph
2.0
Details
Customer service
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Website
#651563
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i am a 17 year old girl with diabetes. my train was 30 min late. when i boarded i asked an employee where the cafe cart was. he told me i was supposed to find a seat first. i explained to him i couldn't wait bc i felt fain and needed to eat. he didn't respond. i had...
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1.7
I didn't like
  • Horrible customer service
#630719
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I am on my way to Wilson, NC from Trenton, NJ and we have been stuck in the Richmond area for about 3 and a half hours now!!!! No help is being given to any of the passengers, just a bunch attendants saying the same thing that there's nothing they can do. I will NEVER...
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1.6
#613635
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The person in charge of the food and drink station was very rude. He barked at me to not tell him what I wanted to order until I knew what I wanted after paused mid sentence while ordering. He continued to glare at me throughout the ordering process and you know what?!...
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#568543
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