I went into Speedway thos morning, as I do every morning. I always buy my cigarettes first thing in the morning.
This morning, thr cashier (Ed, according to hos nametag), felt the need to tey and make me feel like a bad mother. He questioned why i was buying cigarettes and not the candy my son wanted. I am in there multiple times a day and know the staff by name. Ed continued to talk down to me while ringing out my iced coffee and Red Bull.
I do not appreciate this and will be thinking long and hard about going out of my way to come to speedway instead of going to a local competitor that is closer. Hopefully, something is done about this.
I spoke to one of the shift leads that told me he is a CMT. If this company allows its future managers to speak to customers like that, there is no hope!
Product or Service Mentioned: Amtrak Cashier.
Reason of review: Poor customer service.