During my trip from Cary North Carolina to Penn Station New York New York on July 6th 2018 I sat on the tracks with other riders for over 4 hours. This delay caused me to miss a very important schedule appointment whereas the train was due to arrive in Penn Station at 6: 50 p.
M.. we subsequently did not arrive to Penn Station until 7: 48 p. M. July 6th 2018.
This has happened on other trips but never a four hour delay. This event has caused me to no longer rely on Amtrak's train transportation for future road trips.
Product or Service Mentioned: Amtrak Train Service.
Reason of review: Not as described/ advertised.