I am n an Amtrak train now. One employee told me to get on a particular car, and the other employee rudely told me I did not have a ticket.
Then, she told me I was on the wrong car, because the one I amon is “business class.” This is amusing, because the lady time I ride this train, they told me they did not have business class, even though I paid for it. Anyway, I am tired of rude employees and outdated systems. These people are out of control. Be very agian.
I am also going to write my congressmen to stop the government subsidies. It’s unbelieveanle how rude and obnoxious the employees are.
Product or Service Mentioned: Amtrak Customer Care.
Reason of review: Poor customer service.