
Amtrak
Reviews and Complaints
Amtrak Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNOT YET
WAITING
NO YET INVESTIGATED/RESOLVED.
- Train riding
- Lion
- Zion
I have a concern anout my grand daughter and daughter who are on a train right now
No resolution
- Comfort of seating and the fact that you have a club car
- R servive when i tried to corredt the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIt’s hard to communicate with you guys
Change departure date when my Husband was I'll and it's too too cold
User's recommendation: Don't ride.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe Worse Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWorst customer service ever
- Horrible customer service
I was on hold over 1 hour trying to get my e ticket sent to me.
Booking
User's recommendation: Fly or drive.
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My diabetic dads food got stolen in front of a red cap very poor service
I didn’t receive any refund
- Late trains
- Way too many delays
No response for my query
Their automated service is the ABSOLUTE WORST!!! T
User's recommendation: NEVER USE THEIR AUTOMATED SERVICE.
Just let peoples know ( not really pissed off)
User's recommendation: Avoid if u can.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe return 2day trip from Boston took 3days due to mechanical breakdowns
- Excellent staff
- Way too many delays
I booked three times online and the reservations didn’t go through, even though I got a notification saying that my trip was confirmed and that an e-ticket would be issued to my email address.
User's recommendation: Don’t book online! Their website sucks.
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