Most helpful reviews first
I was taking the train in the early morning and I had a duffel bag on the seat next to me, I didn't think much of it because there were only 3-4 people in the entire car, given the time it was not a busy time at all. The initial conductor came and checked my...Read more
Company wrote 0 public responses to the review from May 30.
The conductor woke me up in the middle of the night throwing my luggage in the middle of the isle saying I only paid for one mother *** seat and to get my *** out of the isle I asked for a supervisor as I realized the guy had his name tag covered and wouldn't give me...Read more
Company wrote 0 private or public responses to the review from Nov 27.
- Initiative of some employees
I didn't like
- Jerks working for you
Amtrak - Horrible and totally unacceptable to arrive four hour late.
We left Houston on December 11,2018 we were one hour late leaving Houston and arrived in Lafayette Louisiana five hour late. Our time to arrive was 5:12PM And we arrived at 10:15 PM. TOTALLY UNACCEPTABLE.
Company wrote 0 private or public responses to the review from 2 days ago.
TRAIN WAS SUPPOSED TO GET IN AT 7.15PM CENTRAL TIME DIDNT GET IN UNTIL 11.PM. NO HELP FROM SERVICE PEOPLE AND BRO IS NEARLY BLIND. JUST BAD SERVICE AND HELP DIDNT EVEN KNOW WHERE TRAIN WAS. BAD COMPANY FOR HELP IF U NEED HELP. HE WAS JUST PICKED UP BY FRIEND. THEY R...Read more
Company wrote 0 private or public responses to the review from Nov 28.
I didn't like
- Lack of help for disabled persons and attitude
- No help for disabled persons
- So bad
As I wait for an incoming train at the Parkesburg station I am so embarrassed at the condition for this stop. It’s falling apart, overhead structure are ready to fall down, uneven surfaces to walk on . It’s horrible. Amtrak you should go to Norway and take lessons from...Read more
Company wrote 0 private or public responses to the review from Nov 03.
12/11/17 - I went in to make reservations for a round trip from Washington DC to NYC, and back. I messed with it for 20 minutes and couldn't get a return ticket. It used to be easy. No wonder these *** are losing money. I'll fly or drive. *** them. Why do I...Read more
Company wrote 0 public responses to the review from Dec 11, 2017.
I didn't like
I have always wanted to take the Amtrak train from lake Charles, Louisiana to Essex junction, Vermont(the station for Burlington). I always ended up going Greyhound, because Amtrak told me that in order for me to take the train that I would have to stay overnight in...Read more
Company wrote 0 public responses to the review from Aug 09.
My family of 6 purchased round-trip train tickets to Jackson, Mississippi; however the train never made it to Jackson, Mississippi due to the train breaking down. We incurred unnecessary expenses because we had to find alternative transportation to our destination, and...Read more
Company wrote 0 private or public responses to the review from Aug 26.
I remember when hurricane Katrina hiit, they said that alot of Amtrak railrway was damaged in Mississippi and Amtrak announced that were no longer going to be running the "Sunset Limited" train form New Orleans to Orlando no mo. I think that it is a shame and a...Read more
Company wrote 0 public responses to the review from Sep 27.
Amtrak - Noise and disrespect
People who have kids on the train allowing them tp run around freely and play cartoons loudly on there tablet i was unable to rest on my trip . Kids landing in my lap because of their running around and misguidance and predjudice
Company wrote 0 private or public responses to the review from Sep 01.
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