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Claude A. Robinson - Disrespectful, Inhumane, Power Hungry Amtrak Conductor
I was taking the train in the early morning and I had a duffel bag on the seat next to me, I didn't think much of it because there were only 3-4 people in the entire car, given the time it was not a busy time at all. The initial conductor came and checked my...
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Company wrote 0 public responses to the review from May 30.
Anonymous
WhyYouBeSoAnonymous

I think that the homeless people riding on Amtrak should be treated with the same dignity and respect as Greyhound does to all of it's homeless passengers.

Anonymous
Anonymous

"if someone asked to sit next to me or once the train got more full"You know, stories like this always start with someone thinking they don't have to do what is asked of them ...

1.8
#1267241
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The conductor woke me up in the middle of the night throwing my luggage in the middle of the isle saying I only paid for one mother *** seat and to get my *** out of the isle I asked for a supervisor as I realized the guy had his name tag covered and wouldn't give me...
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Company wrote 0 private or public responses to the review from Nov 27.
Anonymous
Anonymous

Well next time keep your @#$# out of a @#$# seat you didn't pay for and you won't have these problems. I'm sure you left something out here or did a the conductor go from zero...

2.0
I liked
  • Initiative of some employees
I didn't like
  • Jerks working for you
#1409361
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Amtrak - Horrible and totally unacceptable to arrive four hour late.

We left Houston on December 11,2018 we were one hour late leaving Houston and arrived in Lafayette Louisiana five hour late. Our time to arrive was 5:12PM And we arrived at 10:15 PM. TOTALLY UNACCEPTABLE.
Company wrote 0 private or public responses to the review from 2 days ago.
3.8
Details
Level of Comfort
Price Affordability
Quality of Food
Staff
Value for money
Website
I liked
  • Comfortable ride
I didn't like
  • Arriving 5 hours late at lafayette station
#1424335
Reply to reviews
TRAIN WAS SUPPOSED TO GET IN AT 7.15PM CENTRAL TIME DIDNT GET IN UNTIL 11.PM. NO HELP FROM SERVICE PEOPLE AND BRO IS NEARLY BLIND. JUST BAD SERVICE AND HELP DIDNT EVEN KNOW WHERE TRAIN WAS. BAD COMPANY FOR HELP IF U NEED HELP. HE WAS JUST PICKED UP BY FRIEND. THEY R...
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Company wrote 0 private or public responses to the review from Nov 28.
1.0
I didn't like
  • Lack of help for disabled persons and attitude
  • No help for disabled persons
  • So bad
#1410219
Reply to reviews
As I wait for an incoming train at the Parkesburg station I am so embarrassed at the condition for this stop. It’s falling apart, overhead structure are ready to fall down, uneven surfaces to walk on . It’s horrible. Amtrak you should go to Norway and take lessons from...
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Company wrote 0 private or public responses to the review from Nov 03.
Anonymous
TickleMeMcHomeless

You would think that with all the money they charge for tickets that they would have a decent station. At least Greyhound has a decent building to wait in that is structurally...

#1393378
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12/11/17 - I went in to make reservations for a round trip from Washington DC to NYC, and back. I messed with it for 20 minutes and couldn't get a return ticket. It used to be easy. No wonder these *** are losing money. I'll fly or drive. *** them. Why do I...
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Company wrote 0 public responses to the review from Dec 11, 2017.
Anonymous
Troubled traveller

Same issues, travelling by train in Canada is so easy, always on time and easy to book on line. Like other users (or attempted users here) unable to book return trip on a roun...

Anonymous
BlackPeopleAreAwesomeAndAmazing

It's like going onto a government agency website.

1.0
I didn't like
  • Website
#1146175
Reply to reviews
I have always wanted to take the Amtrak train from lake Charles, Louisiana to Essex junction, Vermont(the station for Burlington). I always ended up going Greyhound, because Amtrak told me that in order for me to take the train that I would have to stay overnight in...
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Company wrote 0 public responses to the review from Aug 09.
Anonymous
Betty Bargain

You should have just taken the trip anyway and hung out and slept in the New Orleans and Washington train terminals. If security had tried to roust you, you could have just sh...

Anonymous
TickleMeMcHomeless

Why, you should just try hopping the trains for free 'Hobo Style". Just make sure that you always have a real warm coat and a gallon of water with you at all times. Often, you...

#1325300
Reply to reviews
My family of 6 purchased round-trip train tickets to Jackson, Mississippi; however the train never made it to Jackson, Mississippi due to the train breaking down. We incurred unnecessary expenses because we had to find alternative transportation to our destination, and...
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Company wrote 0 private or public responses to the review from Aug 26.
1.4
#1339041
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I remember when hurricane Katrina hiit, they said that alot of Amtrak railrway was damaged in Mississippi and Amtrak announced that were no longer going to be running the "Sunset Limited" train form New Orleans to Orlando no mo. I think that it is a shame and a...
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Company wrote 0 public responses to the review from Sep 27.
Anonymous
OneTokeOverTheLine

I think that not only should they restore service to orlando, but they should make it even better by extending the sunset limited all the way to Miami.

#1367261
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Amtrak - Noise and disrespect

People who have kids on the train allowing them tp run around freely and play cartoons loudly on there tablet i was unable to rest on my trip . Kids landing in my lap because of their running around and misguidance and predjudice
Company wrote 0 private or public responses to the review from Sep 01.
#1344321
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