Amtrak Reviews and Complaints
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Amtrak - Horrible and totally unacceptable to arrive four hour late.
We left Houston on December 11,2018 we were one hour late leaving Houston and arrived in Lafayette Louisiana five hour late. Our time to arrive was 5:12PM And we arrived at 10:15 PM. TOTALLY UNACCEPTABLE.
Company wrote 0 private or public responses to the review from 2 days ago.
Product
I liked
- Comfortable ride
I didn't like
- Arriving 5 hours late at lafayette station
TRAIN WAS SUPPOSED TO GET IN AT 7.15PM CENTRAL TIME DIDNT GET IN UNTIL 11.PM. NO HELP FROM SERVICE PEOPLE AND BRO IS NEARLY BLIND. JUST BAD SERVICE AND HELP DIDNT EVEN KNOW WHERE TRAIN WAS. BAD COMPANY FOR HELP IF U NEED HELP. HE WAS JUST PICKED UP BY FRIEND. THEY R...
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Company wrote 0 private or public responses to the review from Nov 28.
I didn't like
- Lack of help for disabled persons and attitude
- Late trains
- So bad
The conductor woke me up in the middle of the night throwing my luggage in the middle of the isle saying I only paid for one mother *** seat and to get my *** out of the isle I asked for a supervisor as I realized the guy had his name tag covered and wouldn't give me...
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Company wrote 0 private or public responses to the review from Nov 27.
Product
I liked
- Initiative of some employees
I didn't like
- Jerks working for you
As I wait for an incoming train at the Parkesburg station I am so embarrassed at the condition for this stop. It’s falling apart, overhead structure are ready to fall down, uneven surfaces to walk on . It’s horrible. Amtrak you should go to Norway and take lessons from...
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Company wrote 0 private or public responses to the review from Nov 03.
TickleMeMcHomeless
You would think that with all the money they charge for tickets that they would have a decent station. At least Greyhound has a decent building to wait in that is structurally...
I remember when hurricane Katrina hiit, they said that alot of Amtrak railrway was damaged in Mississippi and Amtrak announced that were no longer going to be running the "Sunset Limited" train form New Orleans to Orlando no mo. I think that it is a shame and a...
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Company wrote 0 public responses to the review from Sep 27.
OneTokeOverTheLine
I think that not only should they restore service to orlando, but they should make it even better by extending the sunset limited all the way to Miami.
Amtrak - Noise and disrespect
People who have kids on the train allowing them tp run around freely and play cartoons loudly on there tablet i was unable to rest on my trip . Kids landing in my lap because of their running around and misguidance and predjudice
Company wrote 0 private or public responses to the review from Sep 01.
Product
My family of 6 purchased round-trip train tickets to Jackson, Mississippi; however the train never made it to Jackson, Mississippi due to the train breaking down. We incurred unnecessary expenses because we had to find alternative transportation to our destination, and...
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Company wrote 0 private or public responses to the review from Aug 26.
I have always wanted to take the Amtrak train from lake Charles, Louisiana to Essex junction, Vermont(the station for Burlington). I always ended up going Greyhound, because Amtrak told me that in order for me to take the train that I would have to stay overnight in...
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Company wrote 0 public responses to the review from Aug 09.
Betty Bargain
You should have just taken the trip anyway and hung out and slept in the New Orleans and Washington train terminals. If security had tried to roust you, you could have just sh...
TickleMeMcHomeless
Why, you should just try hopping the trains for free 'Hobo Style". Just make sure that you always have a real warm coat and a gallon of water with you at all times. Often, you...
Amtrak - Website doesn’t work
Tried checking train ticket prices on their website. Spent some time trying a bunch of different things to get it to display train options, but it just brought me back to the same page. Finally gave up and booked a plane ticket instead. Probably cheaper than Amtrak too. Amtrak is worthless
Company wrote 0 public responses to the review from Jul 28.
Amtrak - Employe driving
Why is it every morning driving to work I get passed by two to three Amtrak trucks driving well over the spend limit.? I work for a good size company. That has GPS on their company vehicles. They know where the vehicles are and what speed they are traveling. I can only go five miles over the speed limit to conserve gas. My question is with Amtrak receiving tax payers money, why doesn’t Amtrak have something similar?
Company wrote 0 public responses to the review from Jul 20.
Select Reason
Well next time keep your @#$# out of a @#$# seat you didn't pay for and you won't have these problems. I'm sure you left something out here or did a the conductor go from zero...