Amtrak Reviews and Complaints
Add to comparisonAmtrak - Rest Room lack of cleanliness
The restrooms are beyond unsanitary, urine everywhere, and a person has no choice but to use them. I was sick to my stomache to discover the right leg of my pants smelled like urine, I'm a woman it was embarassing. I had a two day ride. Brushing my teeth when I turned water on to spit mucus came up from drain a ton of it.Action needs to be taken on all of these situations immediately!!!!
Amtrak - Pissed Off
Upon asking attendants concerning smoke breaks i received two smart-ass responses. April 7th 2018 Reservation#E4CA1A. Really on called for.
Right now I'm sitting at the station been here waiting for over 3 hours going on four. The Crescent train is late coming out of Atlanta heading to Philadelphia. The most irritating thing about all of this is that every time I have taken this train it's always delayed...
Read more
I am a handicap veteran I boarded the train in Palm Springs California to Houston Texas in a handicap accommodation room the serviceman refuse to help me in any way right down to the dinner reservation pamphlet he never wants clean the room or service the room in...
Read more
Amtrak - Passengers stink
Coach car smelled like *** for the entire trip from Los Angeles to Chicago. Not the fault of Amtrak, just nasty people who don't care enough about personal hygiene to shower and put on clean clothes before traveling. The car attendant tried and tried to cover the smell with air freshener, but you can't spray people. Its disgusting that people travel smeling like hot garbage.
I am n an Amtrak train now. One employee told me to get on a particular car, and the other employee rudely told me I did not have a ticket. Then, she told me I was on the wrong car, because the one I amon is “business class.” This is amusing, because the lady time I...
Read more
TJ
I can't believe these reviews. What does your ticket have written on it? If it says Business class, then that's the car you ride in. Surely you made the reservation. It's just...
Product
LUGGAGE was damaged and it wasn't noticeable until I tried to open the compartment to get my medication and found it is broken and cant open it. Amtrak was rude and said I should have checked it at the station. Had not checked because everything looked good until I...
Read more
TJ
I'm trying to understand your complaint. If you did not check this bag with Amtrak, then it must have been in your possession all the time. So if this compartment in your lugg...
h.kitchener
Not unusual. Happens often with common carriers like airlines, etc. Just get it open and then throw it away. It's always best to not buy expensive luggage for this reason.
I bought my daughter a ticket from Boston to NYC Penn Station in late Nov 2017, one month before she was to take the train. I spent $140 for a one-way ticket on the Acela Express. She is 22 yrs old, and had to arrive early at her job in Manhattan on 12/27/17. When she...
Read more
12/11/17 - I went in to make reservations for a round trip from Washington DC to NYC, and back. I messed with it for 20 minutes and couldn't get a return ticket. It used to be easy. No wonder these *** are losing money. I'll fly or drive. *** them. Why do I...
Read more
TJ
Really, I just tried to make the same round trip on their website and had NO PROBLEM. All I did was click the far left box where it says "ONE WAY" and a "ROUND TRIP" box appea...
Myself and my five year old granddaughter boarded amtrak 303 leaving Dwight at 1049 am November 21st . I was told thier wasnt any seats together at this time but thier would be at the next stop , so my granddaughter and i went back to the cafe car to get something to...
Read more
Something tells me it's you not them...Typically people who start out a post by flashing a card(e.g. age, disability, gender, race and the ever popular vet )are entitled and w...