
Unclaimed
Amtrak Reviews
54.2K
CLAIMED LOSSES
662
TOTAL REVIEWS
92.2K
PAGE VIEWS
3
ISSUES RESOLVED
Amtrak Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo seat
Th luggage has a two seat spot but I cannot have one ? I must wake th elderly? Yes I was told not to sit anywhere else I must wake her
User's recommendation: Give people seats not luggage.
ID
Preferred solution
Let us change seats
New Reviewer
Lost purse
My daughters Rose Ostrum's purse got stolen while she was on the train in chicago for an over lay it was suppose to be for 6 hrs but ended up being longer. I am checking to see if anyone turned in a purse. If u coyld pls give me a call at 989-917-**** thank you.
ID
Preferred solution
Apology
Train where is my train
my train was scheduled for 9:23am on march 11, 2023. I waited,waited,called,called. Train arrived at 12.30. I boarded, trained made numerous stops. It took 10 hours to arrive at Reno. my departured on March 13. I called numerous of times to check on status. Finally it...
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ID
Location
San Pablo, California
Ask about Spokan
Wonderful! Im 62 years old and was having trouble with the app The agent fix my problem and reissued my revised ticket
User's recommendation: Wonderful customer service.
ID
Location
Seattle, Washington
I called Amtrak
An Amtrak employee told me the one dollar card for travel on Amtrak was a scam and to ignore it. Yet
User's recommendation: I don’t know.
ID
Location
Sarasota, Florida
New Reviewer
Tickets
Worst customer service ever Worst service ever, only government could make a bigger mess The management is brain dead!!!
User's recommendation: Try service.
ID
Location
Auburn, California
New Reviewer
Change dates of travel
Customer service rep was very pleasing and helpful. Had to change my trip to different dates and was very accommodating.
User's recommendation: Travel by train.
ID
Filthy Station bathrooms
Absolutely zero. I called to report an urgent issue at the Sacramento, CA station. I was not able to report with this system. It just skipped to the end without taking my concerns. Please call me. Virginia Marshall Cell: (415) 627-****
ID
Location
San Jose, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI would like to know if the adds on Facebook for one year free travel are legit?
There is a post from Amtrak on Facebook that indicates one can get a years worth of free Amtrak travel by paying only $5.00 shipping. I do not want to give out my credit card number if this is a scam. Please let me know if this is legit
ID
Preferred solution
An answer to my question