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No seat

1.0
Amtrak - No seat
Th luggage has a two seat spot but I cannot have one ? I must wake th elderly? Yes I was told not to sit anywhere else I must wake her

User's recommendation: Give people seats not luggage.

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#4442946 Review #4442946 is a subjective opinion of poster.
Preferred solution
Let us change seats
New Reviewer

Lost purse

My daughters Rose Ostrum's purse got stolen while she was on the train in chicago for an over lay it was suppose to be for 6 hrs but ended up being longer. I am checking to see if anyone turned in a purse. If u coyld pls give me a call at 989-917-**** thank you.
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#4451736 Review #4451736 is a subjective opinion of poster.
Preferred solution
Apology

Train where is my train

my train was scheduled for 9:23am on march 11, 2023. I waited,waited,called,called. Train arrived at 12.30. I boarded, trained made numerous stops. It took 10 hours to arrive at Reno. my departured on March 13. I called numerous of times to check on status. Finally it...
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#4439891 Review #4439891 is a subjective opinion of poster.
Location
San Pablo, California

Ask about Spokan

5.0
Amtrak - Ask about Spokan
Amtrak - Ask about Spokan
Wonderful! Im 62 years old and was having trouble with the app The agent fix my problem and reissued my revised ticket

User's recommendation: Wonderful customer service.

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#4410864 Review #4410864 is a subjective opinion of poster.
Location
Seattle, Washington

I called Amtrak

An Amtrak employee told me the one dollar card for travel on Amtrak was a scam and to ignore it. Yet

User's recommendation: I don’t know.

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#4383999 Review #4383999 is a subjective opinion of poster.
Location
Sarasota, Florida
New Reviewer

Tickets

1.2
Worst customer service ever Worst service ever, only government could make a bigger mess The management is brain dead!!!

User's recommendation: Try service.

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#4380635 Review #4380635 is a subjective opinion of poster.
Location
Auburn, California
New Reviewer

Change dates of travel

5.0
Customer service rep was very pleasing and helpful. Had to change my trip to different dates and was very accommodating.

User's recommendation: Travel by train.

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#4378864 Review #4378864 is a subjective opinion of poster.

Filthy Station bathrooms

Absolutely zero. I called to report an urgent issue at the Sacramento, CA station. I was not able to report with this system. It just skipped to the end without taking my concerns. Please call me. Virginia Marshall Cell: (415) 627-****
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#4378670 Review #4378670 is a subjective opinion of poster.
Location
San Jose, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I would like to know if the adds on Facebook for one year free travel are legit?

There is a post from Amtrak on Facebook that indicates one can get a years worth of free Amtrak travel by paying only $5.00 shipping. I do not want to give out my credit card number if this is a scam. Please let me know if this is legit
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#4367300 Review #4367300 is a subjective opinion of poster.
Preferred solution
An answer to my question

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