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Amtrak - Pissed Off

Upon asking attendants concerning smoke breaks i received two smart-ass responses. April 7th 2018 Reservation#E4CA1A. Really on called for.
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1.8
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Value for money
Website
#1228779
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Right now I'm sitting at the station been here waiting for over 3 hours going on four. The Crescent train is late coming out of Atlanta heading to Philadelphia. The most irritating thing about all of this is that every time I have taken this train it's always delayed...
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1.0
Product
Amtrak Train Service
#1206240
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I am a handicap veteran I boarded the train in Palm Springs California to Houston Texas in a handicap accommodation room the serviceman refuse to help me in any way right down to the dinner reservation pamphlet he never wants clean the room or service the room in...
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1.0
Product
Amtrak Train Service
#1203922
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Amtrak - Passengers stink

Coach car smelled like *** for the entire trip from Los Angeles to Chicago. Not the fault of Amtrak, just nasty people who don't care enough about personal hygiene to shower and put on clean clothes before traveling. The car attendant tried and tried to cover the smell with air freshener, but you can't spray people. Its disgusting that people travel smeling like hot garbage.
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2.9
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#1200590
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I am n an Amtrak train now. One employee told me to get on a particular car, and the other employee rudely told me I did not have a ticket. Then, she told me I was on the wrong car, because the one I amon is “business class.” This is amusing, because the lady time I...
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Anonymous
TJ

I can't believe these reviews. What does your ticket have written on it? If it says Business class, then that's the car you ride in. Surely you made the reservation. It's just...

Comment 2 comments
Helpful? Yes 1 No 0
Product
Amtrak Customer Care
#1182786
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LUGGAGE was damaged and it wasn't noticeable until I tried to open the compartment to get my medication and found it is broken and cant open it. Amtrak was rude and said I should have checked it at the station. Had not checked because everything looked good until I...
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Anonymous
TJ

I'm trying to understand your complaint. If you did not check this bag with Amtrak, then it must have been in your possession all the time. So if this compartment in your lugg...

h.kitchener
h.kitchener

Not unusual. Happens often with common carriers like airlines, etc. Just get it open and then throw it away. It's always best to not buy expensive luggage for this reason.

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1.6
Charlotte, North Carolina
#1162084
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I bought my daughter a ticket from Boston to NYC Penn Station in late Nov 2017, one month before she was to take the train. I spent $140 for a one-way ticket on the Acela Express. She is 22 yrs old, and had to arrive early at her job in Manhattan on 12/27/17. When she...
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1.0
Boston, Massachusetts
#1156434
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12/11/17 - I went in to make reservations for a round trip from Washington DC to NYC, and back. I messed with it for 20 minutes and couldn't get a return ticket. It used to be easy. No wonder these *** are losing money. I'll fly or drive. *** them. Why do I...
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Anonymous
TJ

Really, I just tried to make the same round trip on their website and had NO PROBLEM. All I did was click the far left box where it says "ONE WAY" and a "ROUND TRIP" box appea...

Comment 2 comments
Helpful? Yes 1 No 0
1.0
Product
Amtrak Website
I didn't like
  • Website
#1146175
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Myself and my five year old granddaughter boarded amtrak 303 leaving Dwight at 1049 am November 21st . I was told thier wasnt any seats together at this time but thier would be at the next stop , so my granddaughter and i went back to the cafe car to get something to...
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Helpful? Yes 1 No 1
1.0
Product
Amtrak Customer Care
#1135068
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Contact Amtrak

Mailing Address:
Amtrak
10 G Street N.E. Suite 3E-565
Washington, DC 20002
Phone:
(800) 872-7245
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I'm currently sitting in an unmoving Amtrak train. A freight train in front of us has broken down and is waiting for a part. We were already an hour behind schedule. Now that's 2 hours. God knows how long we'll be sitting here. Only 29 mules from my destination. Of...
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Anonymous
Anonymous

Same here waiting on the Crescent train 19 which is now running 4 hours late. Never again would rather walk than take Amtrak!

Anonymous
Renee 5

We are also sitting on an Amtrak train in Albuquerque now for 1 1/2hrs. No air conditioning. Said they had to add more cars on for a new stop? Bathrooms are dirty. Someone b...

Comment 2 comments
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1.0
Product
Amtrak Train Service
#1129913
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