
Unclaimed
Amtrak Reviews
54.2K
CLAIMED LOSSES
649
TOTAL REVIEWS
89.2K
PAGE VIEWS
3
ISSUES RESOLVED
Amtrak Reviews
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Verified Reviewer New ReviewerI haven't received my refund. It's been over 30 days
They did not help me with my problem.. I requested a refund over a month ago, when they told me it would take 8 to ten business days. Then they told me it was payed to a card I don't own! Not to me! To a card that's not mine! Not the one I paid for the round trip with! I couldn't resolve the problem until I contacted Paypal through whom I paid for the tickets. It all seems suspicious to me. Only then did someone contacted me... After Paypal got involved. I wouldn't recommend you to a homeless person..
User's recommendation: I would not.
1 comment
ID
Pros
- Comfortable ride
Cons
- Hard to get a refund
Loss
$370
Preferred solution
Full refund
Called in reference to cross country trips.
Representative very helpful. Answered questions . Gave resources to follow up on.not a pissed customer just looking for information.
ID
Location
Orlando, Florida
Rail pass
My representative was superb. I knew nothing when I called when finished speaking I feel most understanding informed. I look forward to my adventure.
User's recommendation: Talk to gain understanding.
ID
Location
Daphne, Alabama
This is terrible service.