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I haven't received my refund. It's been over 30 days

Amtrak - I haven't received my refund. It's been over 30 days
Amtrak - I haven't received my refund. It's been over 30 days
They did not help me with my problem.. I requested a refund over a month ago, when they told me it would take 8 to ten business days. Then they told me it was payed to a card I don't own! Not to me! To a card that's not mine! Not the one I paid for the round trip with! I couldn't resolve the problem until I contacted Paypal through whom I paid for the tickets. It all seems suspicious to me. Only then did someone contacted me... After Paypal got involved. I wouldn't recommend you to a homeless person..

User's recommendation: I would not.

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1 comment
#2284144

This is terrible service.

ID
#4149390 Review #4149390 is a subjective opinion of poster.
Pros
  • Comfortable ride
Cons
  • Hard to get a refund
Loss
$370
Preferred solution
Full refund

Called in reference to cross country trips.

Representative very helpful. Answered questions . Gave resources to follow up on.not a pissed customer just looking for information.
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ID
#4305542 Review #4305542 is a subjective opinion of poster.
Location
Orlando, Florida

Rail pass

My representative was superb. I knew nothing when I called when finished speaking I feel most understanding informed. I look forward to my adventure.

User's recommendation: Talk to gain understanding.

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ID
#4293165 Review #4293165 is a subjective opinion of poster.
Location
Daphne, Alabama

5 hours to make a reservation??