
Amtrak
Amtrak Reviews
Amtrak Sucks
- People
- Everything other than the people
Preferred solution: Full refund
User's recommendation: Don't EVER use Amtrak!
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Verified ReviewerAccommodations
- Lots of destinations and stops
- Affordable travel
- Not very clean
- Unorganized
- Does not make sure all drivers accommodate
Preferred solution: I would like a direct apology from the bus driver. I did receive a voucher, but I believe it was very unprofessional of the phone operator to blame me for the mistake of the bus driver. I want to make sure this never happens to anyone else.
User's recommendation: I may have been too kind to the phone operator when reporting the incident. Hold your ground even when they try to blame you for their mistakes.