New York, New York
3 comments
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Woke up at 5:30am to be at train station at 6:30am for 7am ride from pen station to Boston.Arrived and found out ride was delay an hour.

Related: Amtrak - Smelly & Late

At 7:45 train was delayed to 8:30am!No sorry, no compensation for 1.5 hours delay!

Review about: Amtrak Train Service.

Review #808693 is a subjective opinion of a user.

1.8
Number of Destinations
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Website
PRODUCT OR SERVICE Amtrak Train Service
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
Cambridge, Massachusetts, United States #1194493

Sounds like a delay one might have at the airport too.They will be lenient on changes if late.

I have only gotten credit for future trips if the Acela was a few hours late.And they consider customer Amtrak travel history and by extension potential for future travel when considering compensation.

Anonymous
#1169789

Of course there is no compensation for a delay - they don't guarantee times of arrival or departure. Stop being so entitled.

Anonymous
#1131466

They don't owe you any compensation for being delayed, somethings things like that happen. It's called life.

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