Jersey Village, Texas
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Customer service
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Product or Service Quality

Advertise a dining cart nothing to eat for 17 hours staff didn't care, customer relations only apologized.

Bathrooms only cleaned after I asked how often they are cleaned again customer relations could only apologize.

No WiFi even though it was advertise like the dining cart.

I am very disappointed even though I was warned not to take the train. Well I have been burned. I would not suggest Amtrack to anyone.

Customer Relations is a joke.

Review about: Amtrak Train Service.

Reason of review: Poor customer service.

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Anonymous
#1086709

What train were you on?

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