Jersey Village, Texas
1 comment
Not resolved

Advertise a dining cart nothing to eat for 17 hours staff didn't care, customer relations only apologized.

Related: Amtrak - Awful Trip

Bathrooms only cleaned after I asked how often they are cleaned again customer relations could only apologize.

No WiFi even though it was advertise like the dining cart.

I am very disappointed even though I was warned not to take the train. Well I have been burned. I would not suggest Amtrack to anyone.

Customer Relations is a joke.

Review about: Amtrak Train Service.

Review #761577 is a subjective opinion of a user.

Level of Comfort
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
PRODUCT OR SERVICE Amtrak Train Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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