Review about Amtrak Train Service from Jersey Village, Texas

41 of 321 Amtrak reviews

Advertise a dining cart nothing to eat for 17 hours staff didn't care, customer relations only apologized.

Bathrooms only cleaned after I asked how often they are cleaned again customer relations could only apologize.

No WiFi even though it was advertise like the dining cart.

I am very disappointed even though I was warned not to take the train. Well I have been burned. I would not suggest Amtrack to anyone.

Customer Relations is a joke.

This review is a subjective opinion of a user.
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Product or Service Quality
Exchange, Refund and Cancellation Policy
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Customer service

Reason of review:
Poor customer service
Product or service
Amtrak Train Service
Review category
Transport
review #761577

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Anonymous

Dec 31, 2015 #1086709

What train were you on?

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