My last ride on Amtrak was horrible. Going to Atlanta was good belive or not the station needed much repairs to be in such a large city the employees were so kind and nice.My daughter who is a reporter there was running late to pick me up due to a large story that had...Read more
After living in west Michigan for 10 years, I thought I'd finally take the train to Chicago. Little did I know that they conductor has to blast the horn constantly as we crossed the hundreds of roads that cross the tracks. Since this doesn't happen in Europe or the...Read more
I would like to know why Amtrak Train Doesn't have Handicapped Service when boarding and Unboarding the train Handicapped People Need to get on First like they use to do ?? I rode Amtrak Train to Union Station 7-16-2015 with my Mother.I saw several people ...Read more
Left East Lansing. Michigan May 16,2014 at 9:50 am instead of 8:45am.Then when I left Chicago heading to St. Louis we had to sit on the tracks until they could reroute us through a scenic route.So I end up arriving to St. Louis an hour and fifteen minutes late.On May...Read more
Ticket Booking Review
Just had my very first experience with Amtrak. I called to book my ticket and waited on on hold for the next available person. Well she answered screaming at me I couldn't get a word in. I asked to speak to her supervisor and she hung up on me. Wow guess I will never travel with Amtrak.
Terrible attitude. Poor customer service. This train company is a joke. We left out on July 31, 2011 driving to Chicago to make a connection to Denver, Colorado at 2:00 p.m. We had a prior experience on Amtrak to Chicago two weeks prior in which the train was 5...Read more
We had tickets last week to return home from Denver, CO to Michigan last Thursday. We arrived at the station 2 hours prior to departure time. The station was empty. The desk person told us the train was canceled for August 3 and and 4th. The next train to MIchigan...Read more
I reserved a ticket on Amtrak but I am considering canceling my reservation. I called to ask a simple question but the woman on the on the phone was very rude and a basic ***. This makes me not want to travel via Amtrak. This strikes me as a typical unaccountable...Read more
Amtrack took four times out for one ticket. They yelled at us and were rude EVRYTIME we tried to call and get this fixed never give your Credit Card info to Amtrack they are thieves. They tried to blame the bank told me the Bank was lieing. After I got the bank to...Read more
Do you have something to say about Amtrak? What happened? What can we help you with?