(9 of 442 reviews match)
I bought my daughter a ticket from Boston to NYC Penn Station in late Nov 2017, one month before she was to take the train. I spent $140 for a one-way ticket on the Acela Express. She is 22 yrs old, and had to arrive early at her job in Manhattan on 12/27/17. When she...Read more
Company wrote 0 private or public responses to the review from Dec 27, 2017.
I just had an Amtrak customer service agent tell me that if I want to travel between New York and DC with a suitcase, I need to find another mode of travel because they do not have ANYWHERE to stow a suitcase onboard a train. How ridiculous! Am I supposed to fly rather...Read more
Company wrote 0 public responses to the review from Mar 30, 2016.
Amtrak Train Service Review
So I've been on the train for 3 hours I needed a break I got off at the stop and the conductor starts screaming at me. Get on now or your not getting back on. I feel completely disrespected and the tone he has when speaking to other passengers is also inappropriate.
Company wrote 0 public responses to the review from Oct 01, 2015.
West Stockbridge, Massachusetts
Just a friendly reminder that no one should ever use Amtrak again. Their website will purchase authorize a ton of money out of your account, leaving you with holds on funds over $1000 for a $269.50 ticket (since they attempt a purchase authorization each time you hit...Read more
Company wrote 0 public responses to the review from Jun 27, 2014.
I'll keep this as brief and to the point as I can. So I bought a monthly pass for an Amtrak line from Providence to Boston round trip for a new job. This pass was advertised as giving me unlimited rides for the calendar month. I bought it on the website for $378. One...Read more
Company wrote 0 public responses to the review from Jun 20, 2013.
Amtrak conductors act like they are the Russian police. I was repeatedly harassed during my trip, told I couldn't sleep, wasn't helped with luggage, was told to put my luggage where it was leaking all over, and was treated with cold verbal abuse. For this I paid! One...Read more
Company wrote 0 public responses to the review from Aug 17, 2011.
Several times a year, I would like to travel on Amtrak from Boston to New York City.....I understand that prices are lowest when booking a month in advance....roughly $46 each way. But the closer one gets to travelling, say a week before, this same ticket goes to $95...Read more
Company wrote 0 public responses to the review from Mar 16, 2011.
On March 3rd 12:56pm EST, I booked tickets online for a trip with Amtrak. I realized I made an error in the dates and on March 3rd 2:39pm EST (1 hr and 43 minutes later), I called to have those dates changed. New dates resulted in a new price (lower). I was told by the...Read more
Company wrote 0 private or public responses to the review from Mar 08, 2011.
Amtrak is running a scam for students. We at Boston University are supposed to have a student discount for the purchase of tickets, but Amtrak's online system charges students to USE the discount and it ends up costing more than normal tickets. This system is...Read more
Company wrote 0 private or public responses to the review from Feb 22, 2011.
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