State: Maryland Clear all filters (11 of 438 reviews match)
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On a trip from Atlanta to Baltimore in first class, the attendant, C. Mitchell, (a man) placed my small suitcase in the overhead luggage rack. (On the Crescent, this meant standing on the toilet.) In the morning, he refused to get it down and told me to get it myself. ...
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#948092
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Yikes! If you are a regular traveler and looking for an alternate to air travel (as i WAS)...this is not it. Sure, you get more leg room...but you also get horrible interaction with conductor staff (specifically train 97, absolutely horrible customer service...
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1.4
#774763
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I recently embarked upon another Amtrak "loop". Cumberland roundtrip, departing on the Capital LTD to Chicago, the Cardinal to Alexandria and the Capital Ltd back to Cumberland. I have to save up for these trips and always travel in a sleeper for the overnight leg of...
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Anonymous
Anonymous

The problem is not Amtrak, it is the congressional cuts in funding. While subsidies for airlines and highways soar, those for Amtrak continually diminish. More people are ...

2.9
Oakland, Maryland
I liked
  • Train staff
I didn't like
  • Decline in quality
#714127
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I have been a strong proponent of Amtrak's long distance trains, and have taken advantage of the Silver Service to FL many times. I always associated the experience of taking the train as a mix between last generation charm and class with the additional benefit of a...
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Anonymous
Anonymous

It's really sad. Wasn't this line named "Silver Service" to refer to the silverware during the dining service? You'd think someone at Amtrak corporate might have thought to ...

2.3
Damascus, Maryland
I liked
  • Employees that go the extra mile
#693183
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Today ‪#‎amtrak‬ refused to let a blind man on their train. They told him that he would have to pay 3x the cost just because he couldn't use a computer or phone to order his ticket. I was appalled when they started rolling away as the man and I were trying to explain...
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1.0
#622018
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I was traveling from NYC to BWI on the 165 Northeast Regional. When I got off at BWI I instantly realized that I left my carry-on luggage above my seat in the overhead compartment. I attempted to run back to the train, but it was already rolling out of the station at...
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Anonymous
Ananymous

Same experience. This just encourages thieves within Amtrak! The people at the final train yard must be stealing all these items. Then the lost & found cover up for them - may...

Anonymous
Anonymous

We forgot our expensive camera with all the pictures from our Disney Land trip under the seat in the sleeper car. Just like you, realized it right away, and experiencing the ...

#389912
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My daughter went into Penn station after looking on the internet for pricing. She found a $32 rate for two to go from Penn station in Baltimore to Union Station in Washington DC. When she got to the station the person issuing the tickets told her they did not have any...
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#386030
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My daughter left Washington, DC on Amtrak on 8/11/12 and was told by Amtrak that she would arrive in Portland, Oregon on 8/14 morning. Due to major delays in Nebraska/Montana on 8/13-8/14 she will NOT ARRIVE IN PORTLAND UNTIL 8/15. To make matters worse -- she was...
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#339115
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I rode the train from Orlando Florida to Washington DC on February 3rd at 730 I boarded train 92 and I was to arrive in DC at 315pm. I was seated in the last seat of the car in front of the restrooms, there was approximately 2-3 rows of seats in front of me empty. At...
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Anonymous
Skeptic

Out of curiosity.. were you the only one that complained? Unless he admitted it or there were other witnesses, are they supposed to take one person's word over another?

#294884
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"We just got back from NYC...took the 'kids' to see SPIDERMAN...it was FABULOUS...had seats 7 rows back...everyone should see this. On the way back on Amtrak [we go "halfway"...take Amtrak from Wilmington, DE...closest we can get to go to NYC...to NYC and...
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Anonymous
leggs_19567

THey are not liable, but I would like to know why they are allowed to serve their customer till they are this drunk, When I rode the car for 20 hours from florida to D.C. ther...

Anonymous
american way

the american way sue, they are not liable for someones actions, that passenger was just that a passenger, now there is more to your story but you\'re only going to share the p...

Cambridge, Maryland
#292644
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