(11 of 442 reviews match)
Latest review first
On a trip from Atlanta to Baltimore in first class, the attendant, C. Mitchell, (a man) placed my small suitcase in the overhead luggage rack. (On the Crescent, this meant standing on the toilet.) In the morning, he refused to get it down and told me to get it myself. ...Read more
Company wrote 0 public responses to the review from Nov 02, 2016.
Yikes! If you are a regular traveler and looking for an alternate to air travel (as i WAS)...this is not it. Sure, you get more leg room...but you also get horrible interaction with conductor staff (specifically train 97, absolutely horrible customer service...Read more
Company wrote 0 private or public responses to the review from Jan 20, 2016.
I recently embarked upon another Amtrak "loop". Cumberland roundtrip, departing on the Capital LTD to Chicago, the Cardinal to Alexandria and the Capital Ltd back to Cumberland. I have to save up for these trips and always travel in a sleeper for the overnight leg of...Read more
Company wrote 0 public responses to the review from Oct 10, 2015.
- Train staff
I didn't like
- Decline in quality
I have been a strong proponent of Amtrak's long distance trains, and have taken advantage of the Silver Service to FL many times. I always associated the experience of taking the train as a mix between last generation charm and class with the additional benefit of a...Read more
Company wrote 0 public responses to the review from Sep 02, 2015.
- Employees that go the extra mile
Today #amtrak refused to let a blind man on their train. They told him that he would have to pay 3x the cost just because he couldn't use a computer or phone to order his ticket. I was appalled when they started rolling away as the man and I were trying to explain...Read more
Company wrote 0 public responses to the review from Apr 14, 2015.
I was traveling from NYC to BWI on the 165 Northeast Regional. When I got off at BWI I instantly realized that I left my carry-on luggage above my seat in the overhead compartment. I attempted to run back to the train, but it was already rolling out of the station at...Read more
Company wrote 0 public responses to the review from Mar 04, 2013.
My daughter went into Penn station after looking on the internet for pricing. She found a $32 rate for two to go from Penn station in Baltimore to Union Station in Washington DC. When she got to the station the person issuing the tickets told her they did not have any...Read more
Company wrote 0 private or public responses to the review from Feb 19, 2013.
My daughter left Washington, DC on Amtrak on 8/11/12 and was told by Amtrak that she would arrive in Portland, Oregon on 8/14 morning. Due to major delays in Nebraska/Montana on 8/13-8/14 she will NOT ARRIVE IN PORTLAND UNTIL 8/15. To make matters worse -- she was...Read more
Company wrote 0 public responses to the review from Aug 14, 2012.
I rode the train from Orlando Florida to Washington DC on February 3rd at 730 I boarded train 92 and I was to arrive in DC at 315pm. I was seated in the last seat of the car in front of the restrooms, there was approximately 2-3 rows of seats in front of me empty. At...Read more
Company wrote 0 private or public responses to the review from Feb 06, 2012.
"We just got back from NYC...took the 'kids' to see SPIDERMAN...it was FABULOUS...had seats 7 rows back...everyone should see this. On the way back on Amtrak [we go "halfway"...take Amtrak from Wilmington, DE...closest we can get to go to NYC...to NYC and...Read more
Company wrote 0 private or public responses to the review from Jan 28, 2012.
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