(4 of 459 reviews match)
I remember when hurricane Katrina hiit, they said that alot of Amtrak railrway was damaged in Mississippi and Amtrak announced that were no longer going to be running the "Sunset Limited" train form New Orleans to Orlando no mo. I think that it is a shame and a...
I took a train from California to Tennessee, there was a layover in New Orleans and I was told that i was under suspension of explosive while being detained for over 2 hours the police took my bags to another location and transported to the city lock up because of...
Reason of review
robbed and rapped
apology, full refund all my losses and pain and suffering and be allowed to form a task force that police the police
Amtrak in New Orleans, Louisiana - Amtrack Service & Customer Relations is horrible.
My husband and I each bought $500+ rail passes for our honeymoon trip last year. The trip itself was a nightmare, every leg of our trip was delayed by at least several hours. Twice it was delayed by over 24 hours (once with us actually stuck on the train that long just outside of Denver!). We called customer relations after our trip and were given vouchers for only a fraction of our initial costs, then we had to wait for them to be mailed before using them, and only then (upon close inspection) did we learn that they had an expiration date. Not only that, but there are apparently no extensions on this date whatsoever unless you have documentation of a medical emergency that left you incapacitated for the entire length of the time that the vouchers are good for. Again, I was only told this after I tried to redeem the certificate a week past the deadline. This is a terrible company that does not care at all about the health, safety, or satisfaction of their customers. Consumer BEWARE!!
Took an amtrak trip, very *** poor service, most rude employees, I wrote amtrak CEO and president,Joe Boardman, a certified letter. He refused to respond. I will never take another amtrak trip the longest day I live. I have been riding amtrak since 1982. I took my wife...
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