We left Houston on December 11,2018 we were one hour late leaving Houston and arrived in Lafayette Louisiana five hour late. Our time to arrive was 5:12PM
And we arrived at 10:15 PM. TOTALLY UNACCEPTABLE.
Product or Service Mentioned: Amtrak Train Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Amtrak Pros: Comfortable ride.
Amtrak Cons: Arriving 5 hours late at lafayette station.