The conductor woke me up in the middle of the night throwing my luggage in the middle of the isle saying I only paid for one mother *** seat and to get my *** out of the isle I asked for a supervisor as I realized the guy had his name tag covered and wouldn't give me his name well ironically I got the same crew going back home oh and I never got a supervisor so when I get back home to Dallas again I asked for the guys name and he told me you not getting my *** name I haven't done *** too you all I got from his coworker was Rico
Product or Service Mentioned: Amtrak Train Service.
Reason of review: Poor customer service.
Preferred solution: Full refund.
Amtrak Pros: Initiative of some employees.
Amtrak Cons: Jerks working for you.