We took the auto train to Florida only to be delayed with engine trouble 6 1/2 plus hours. I called customer relations for compensation of the lost tickets to Kennedy Space Center.
Customer relations what a joke. All they want to do is give me a voucher for future travel which is good for only one year. It takes me several years to save for this trip. Thanks to Amtrak I am now out $172.33.
I will never use them again nor will I recommend them to anyone. Don't use Amtrak they are a rip off company.