Contact Amtrak Customer Service
Amtrak Contact Information
Toll-Free Number:
- (800) 872-7245
Membership Rewards:
- (800) 307-5000
- (800) 872-7245
Contact Page:
Headquarters Address:
Social Networks:
Summary of Amtrak Customer Service Calls
Customers Contact Amtrak to Ask about:
Other:
- “Minor riding alone”
- “Delayed or sitting paid trains”
- “Very delayed train and want some compensation”
Amtrak Rating Stats
About Amtrak
Train Service, Customer Care, Sanitary Conditions, Conductor, Cashier
Getting off, Train staff, Helpfulness of some employees, Employees that go the extra mile, Initiative of some employees
Horrible customer service, Smelly and late service, No help for disabled persons, Late trains, Worst online service
Amtrak is actually the National Railroad Passenger Corporation. This company is a quasi-governmental corporation and the preferred stock of the company is owned by the Federal Government. The company operates passenger service on routes across the continental United States of America connecting hundreds of destinations in 48 states; routes to Vancouver, Toronto and Montreal. In addition to the passenger service, Amtrak expanded into freight transportation market and now operates a captive bus service. Frequency of service on routes of Amtrak varies depending on the route and destinations; it ranges from three trips weekly to several times per hour.
Amtrak is ranked 39 out of 519 in Transport category
