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Important too complicated get me a live agents
I’m trying to get a round trip ticket
Worst trip ever
User's recommendation: Don’t ride Amtrak.
Train broke down from Chicago 352
- Train staff
- Staff was great
- Employees who do go the extra mile
- Arriving 3 hours late
I need to talk to a human. Phone number rings busy for the last hour
- Safe and fairly reliable
- Being bused from one place to another
To find the amount of a round-trip from Baltimore Maryland to Los Angeles California and back
User's recommendation: Keep trying, a human Has to be involved somewhere along the line.
Booking a trip
- Friendly employees
- Confusing policies
Unauthorized use of credit card
Absolutely terrible website.
User's recommendation: Good luck.
Problem with booking from Chicago to Salt Lake leaving on the 26 June
I need to talk to a human
User's recommendation: Be prepared to be put on hold. If you expect an immediate answer, you may be frustrated.
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