
Amtrak
Reviews and Complaints
Amtrak Reviews
No response for my query
Their automated service is the ABSOLUTE WORST!!! T
User's recommendation: NEVER USE THEIR AUTOMATED SERVICE.
Safety issues
Safety
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer5 hour delay from Croton Harmon to Albany
User's recommendation: If you can find another means of travel do so.
- Horrific customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer2 day return trip took 3 days
User's recommendation: Pay attention to layovers and schedule not being in tine.
- Late trains
Just let peoples know ( not really pissed off)
User's recommendation: Avoid if u can.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe return 2day trip from Boston took 3days due to mechanical breakdowns
- Excellent staff
- Way too many delays
I booked three times online and the reservations didn’t go through, even though I got a notification saying that my trip was confirmed and that an e-ticket would be issued to my email address.
User's recommendation: Don’t book online! Their website sucks.
Information
Wrong card
User's recommendation: Carry all bags.
Too many phone calls
User's recommendation: It's overrated.
- Horrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNot able to book Amtrak Tickets on their site
Tefund
User's recommendation: make everything more up front.
Cancel tickets
User's recommendation: Enjoy the ride it was very nice ,sorry not a pissed consumer a happy one thanks.
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agree