State: California Clear all filters (51 of 439 reviews match)
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Amtrak Cafe Car Service Review

The lady who served the food seen to customers walk up to order and totally ignored us and when I ask was anyone working there she yelled at me don't u see me talking and made us wait another 5 min and then took my order totally rude slamming the microwave door shut and giving me my food with total disrespect but what she didn't know is I was recording the whole time
#716738
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Amtrak Los Angeles To San Diego Train Review

Just paid full fair for Amtrack LA To San Diego. Once moving they informed us they would be loading us on buses since they were doing repairs. I could have taken a bus for a fraction of the price or driven for even less. No wonder Amtrack is going broke. Will never take it again
2.0
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#714424
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Amtrak Train Service Review

I am riding the amtrak bus today to Sacramento that is going to connect with a train going to suisun city. I took the bus leaving from redding California. The bathroom has no hand sanitizer no paper Towels and no toilet paper. There was also vandalism on the mirror and drawn on the wall.
2.0
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#701480
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Amtrak Train Service Review

Train late 5hrs going and 7hr late coming home On June 2nd 30th of June jjgomez2294@gmail.com
#668158
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Amtrak - Train Service Review from Los Angeles, California
Bought a lower level seat because Im disabled. Amtrak #28 from PDX to Shelby, MT Female conductor refused to seat me in lower level. She yelled at me for stating my disappointment about the probably that I might fall trying to climb train stairs. Made me step aside....
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1.8
#667855
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Coaster Tickets Review

Attempted to board train 772 at Solano Beach Station going southbound. Conductor Mitch refused to allow us to board with a Coaster ticket and screamed Amtrak does not accept coaster tickets at me and my wife, contrary to the subsidy agreement etc. very embarrassing and inconsistent as we travelled from SD to Solana Beach with big smiles from amtrak crew mcgeebee@msn.com
3.0
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#658188
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My family and. I,barley heard the conductor. Announce our destination, old towne San Diego, we gatherd our things ,we got down the stairs,the doors were closed, the attendent radioed in, ther was more people exiting,conductor replyed he didnt hear the attendent, plus...
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#654109
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In March of 2015 my wife and I were supposed to travel from Sacramento to Illinois for my Mothers funeral service. We live 3 hours from Sacramento and we were more than halfway to the station when we called to see if the train was on time. Not only not on time but...
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Anonymous
Anonymous

Mr. Aluster Farmer wrote me a letter too...but does not give any return contact information..........which indicates he is not good at customer relations.........

Anonymous
Anonymous

Similar case, they mention the trip is not confirmed. but took my money, and set me on the wrong day. they even don't want to refund due to their fault.When the time I registe...

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  • Their response to my case 2990367
#634955
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Amtrak kicked a disable woman off the train in Tucson Az.After she was verbally attacked by about six other passengers which made false allegations about the woman being to loud.The woman simply returning from the dinning cart area the lady could not see she said wow...
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Anonymous
Anonymous

They were just treating the passenger the way they do their bmwe employees! Amtrak is one sided and They do what They want, when They want. Of course the police escorted her o...

#595918
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Railroad Service Review

Amtrak is only one step up better than actually walking the 1666 miles I had to travel to my destination
West Los Angeles, California
#577764
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