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Amtrak - Safety concern

After hearing about the young college student abused in California, I will no longer use Amtrak. While you can’t control passengers, the choice to not investigate this aggressively as a hate crime is unconscionable. I will choose to take my business elsewhere unless immediate action is taken. Sincerely, Concerned former passenger, friends and family
1.0
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#1264975
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Amtrak - Horrible , bath super dirty , expensive snacks and old no

They simply don’t care
1.0
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#1126555
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Amtrak Customer Care Review

Horrible. Conductor totally obnoxious. Insulting and racist. Very disappointed. Train176 Baltimore to NY. Could not believe the treatment. whatever.,
#941104
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Irresponsible and Rude Staff! This was the worst experience I have ever had and they blatantly refused to accommodate me as I am ill and don't want to get another passenger sick and they ignored my request for an alternate seat and berated my tone and angry word...
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Anonymous
Anonymous

I can't ascertain why you are complaining. If you needed two sets to isolate yourself, then pay for it. If you're sick enough to require an upgrade so you.can't infect other...

1.8
#914136
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Amtrak Train Service Review

i dont know who the train engineer is tonight or if its even Amtrack but its 12:34 am and whoever the engineer is onboard needs to be fired. i live off poinsettia in carlsbad and about a mile or two east of the tracks on a hill and this guy has been blaring on that horn onnoxioisly. its way overboard and it needs to stop
#888047
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On Train #774 (the afternoon of May 22, 2016) from San Juan Capistran, CA to Oceanside, CA, a AMTRAK male employee came on the PA system and sang a lengthy song. It was very inappropriate and quite unnecessary. Save it for karaoke night off of the train. Please. This...
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3.9
I didn't like
  • Singing
#852649
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Amtrak Tickets Review

I have been riding amtrak for years and every time i get to the counter yo purchace a ticket i deal with a rude racist hispanic Male that is friendly to everyone but blacks. He is shameful. I have a half mexican daughter and i am tired of the rude staff.
#765310
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I understand this is not a luxury train even in the sleeper section. I understand there will be delays. But I do not understand the horrific nasty dining car staff. They are rude and mean. I guess because you are held captive on the train, they are not required to be...
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1.3
King City, California
#756625
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1) Don't board the train with a chip on your shoulder. It is YOUR attitude that dictates how you are treated by the Amtrak staff (and your fellow passengers). Rather, boarding the train with the attitude of, "Hello, Amtrak. What can I do to make your job easier...
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Anonymous
Anonymous

With all the bad reviews of customer service plus my own experience/nightmare, I would say you probably work for Amtrak. I was stuck on a train for hrs w no one in sight to he...

Anonymous
Anonymous

I don't know who you are, but I freaking love this. Thank you!From an Amtrak employee.

3.3
I didn't like
  • Rude passengers
#741500
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Amtrak Staff Review

I have a video of the food server yelling at customers because she rather talk then do her and be lazy then help customers
2.3
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#716755
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