(51 of 442 reviews match)
Latest review first
Amtrak - Safety concern
After hearing about the young college student abused in California, I will no longer use Amtrak. While you can’t control passengers, the choice to not investigate this aggressively as a hate crime is unconscionable. I will choose to take my business elsewhere unless immediate action is taken. Sincerely, Concerned former passenger, friends and family
Company wrote 0 private or public responses to the review from May 26.
Amtrak - Horrible , bath super dirty , expensive snacks and old no
They simply don’t care
Company wrote 0 public responses to the review from Nov 05, 2017.
Amtrak Customer Care Review
Horrible. Conductor totally obnoxious. Insulting and racist. Very disappointed. Train176 Baltimore to NY. Could not believe the treatment. whatever.,
Company wrote 0 public responses to the review from Oct 21, 2016.
Irresponsible and Rude Staff! This was the worst experience I have ever had and they blatantly refused to accommodate me as I am ill and don't want to get another passenger sick and they ignored my request for an alternate seat and berated my tone and angry word...Read more
Company wrote 0 public responses to the review from Sep 06, 2016.
Amtrak Train Service Review
i dont know who the train engineer is tonight or if its even Amtrack but its 12:34 am and whoever the engineer is onboard needs to be fired. i live off poinsettia in carlsbad and about a mile or two east of the tracks on a hill and this guy has been blaring on that horn onnoxioisly. its way overboard and it needs to stop
Company wrote 0 public responses to the review from Jul 25, 2016.
Amtrak - Singing Necessary?
On Train #774 (the afternoon of May 22, 2016) from San Juan Capistran, CA to Oceanside, CA, a AMTRAK male employee came on the PA system and sang a lengthy song. It was very inappropriate and quite unnecessary. Save it for karaoke night off of the train. Please. This is my complaint. I don't have 100 words to enter here. So to meet the word requirement, da da da da da da da da da da da da da da da da da da da da da da da da da da da da Greg Hughes an otherwise loyal AMTRAK rider
Company wrote 0 public responses to the review from May 22, 2016.
Amtrak Tickets Review
I have been riding amtrak for years and every time i get to the counter yo purchace a ticket i deal with a rude racist hispanic Male that is friendly to everyone but blacks. He is shameful. I have a half mexican daughter and i am tired of the rude staff.
Company wrote 0 public responses to the review from Jan 06, 2016.
I understand this is not a luxury train even in the sleeper section. I understand there will be delays. But I do not understand the horrific nasty dining car staff. They are rude and mean. I guess because you are held captive on the train, they are not required to be...Read more
Company wrote 0 public responses to the review from Dec 22, 2015.
King City, California
1) Don't board the train with a chip on your shoulder. It is YOUR attitude that dictates how you are treated by the Amtrak staff (and your fellow passengers). Rather, boarding the train with the attitude of, "Hello, Amtrak. What can I do to make your job easier...Read more
Company wrote 0 private or public responses to the review from Nov 28, 2015.
Amtrak Staff Review
I have a video of the food server yelling at customers because she rather talk then do her and be lazy then help customers
Company wrote 0 public responses to the review from Oct 14, 2015.
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