State: California Clear all filters (51 of 439 reviews match)
filters
State:
City:
Show
Product:
Show
Rode Empire Builder from Portland, Train 28 on November 5th 2012. We were in car 2830 in bedroom B. Nice trip and we arrived in Chicago about 45 min late. Not bad I was told. Now the good stuff. I forgot a black toiletry bag on the ledge above the siting chair. I...
Read more
#360604
Reply to reviews
Friday 10/19/12 more than 2 hour delay waiting for Amtrak regional transport from Philadelphia 30 th ST Station to Boston MA. The personnel in charge offered us to take the express train and then once we arrived in NY were told that the train was full and all...
Read more
Anonymous
Matt

Amtrak is public transportation, and as such most of its funding comes from the taxpayer. If you want better service, you need to demand it from your congressional representat...

#353330
Reply to reviews

Amtrak is cheap Amtrak is cheap. I know this to be true because that's what the Amtrak employee at the ticket window told me after I drove 50 miles out of my way to exchange a voucher for tickets after the ticket machine at my local train station printed out 2 of the...
Read more
Anonymous
Pete Blsz

Amtrak is typical of A Gov. run \"business\" totally overpriced-useless service for most of the public. Put me in charge and I will have her owned by the public and making ...

#327867
Reply to reviews
on the trip from San Jose CA to Reno Nev, we had to take one train and transfer to what they called the Zephyr. the first woman was very rude to me, first of all when i purchased the tickets, they did not explain anything about the trip, even though I told them I was...
Read more
Anonymous
anon

did you ever think to be responsible for your own tickets and actually check them before you boarded? be responsible for your own mistakes its not every one else\'s fault.

#327010
Reply to reviews
Having ridden Amtrak many times this year,20+, I can tell you that any ticketing that eliminates the need to speak with or even worse encounter one their many rude, dismissive agents is a good thing. Sure, there are exceptions, but in central California, I guarantee...
Read more
Anonymous
Anonymous

Arrogant! Not worth it. Forget about it!

Anonymous
D.B. Mangum, Az

George: When attempting a critique one should first avoid a demonstration of this own shortcomings. Please review your own offering for (of all things) punctuation and gramm...

#324092
Reply to reviews
I called Amtrak customer service to push my return date by two days from Seattle back to Minneapolis. The lady on the phone said a seat was reserved and i have to pay remaining $63 for new date and collect the ticket at the station. I go to the station and the horrible...
Read more
harry_ghp
harry_ghp

Nice analogy greg . You Must be proud of yourself for saying that. I paid for the ride not for a ticket. your comment brought me back here so i can tell the rest of my story. ...

Anonymous
Greg

I had the same problem when I tried to get a replacement for a bad television one time. No one told me I had to keep the old television to get a replacement

#312325
Reply to reviews

Recently took a what was supposed to be 5 hour leisure no fuss no muss trip to Reno out of Sacrament (March 16, 2012) only to make it out of Sacramento maybe 10-15 miles and stopped for SIX (6) HOURS!!! The train could have easily returned to the station and let us all...
Read more
#306531
Reply to reviews
I have read quite a few of the complaints about Amtrak and the fact they were not resolved. We had a ticket from Galveston TX to Palm Springs CA via Houston. The Galveston to Houston portion was their bus connection. We called to ask where to pick up the bus and were...
Read more
#293123
Reply to reviews
I had been sitting in lower level for over and hour when Wayne came up to me and asked me to move to the upper deck because lower was reserved for handicap (there was no one in need of the seat I was sitting in and there was several other seats available). I had no...
Read more
Anonymous
CT

First off there is a 50lbs weight limit for luggage, the section you are referring to is the lower levell, that area is reserved for passengers with lower level tickets, rathe...

nikalseyn
nikalseyn

You can file a complaint with Amtrak. Of course, Amtrak is really a sub of the government and your complaint will go right into the waste basket. Government employees are not ...

#275834
Reply to reviews
i cant believe the treatment my daughter and grand children recieved from amtrack, but it sounds like there not alone . after fourty eight hours riding from california to dallas texas, including a nine hour lay over, she was kicked off the train in dallas for not...
Read more
#263209
Reply to reviews