Bonita Springs, Florida
Not resolved
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Our recent trip was terrible. We started over 3 hours late and got in almost four hours late.

No explanations were given. The ride was rough and tough. Dinner was not served until 7:00 when we had signed up for an early dinner. The passengers behind us kicked the back our seats the entire trip and were rude when we called them on it.

Neither my wife nor I slept at all with the rough ride and the rudeness of our fellow passengers.

And we were told no refills on coffee. You cannot hear the announcements to the passengers but you hear every word to the crew.

Product or Service Mentioned: Amtrak Train Service.

Reason of review: Bad quality.

Amtrak Pros: Getting off, Train staff.

Amtrak Cons: Uncomfortable, No explanation for delays.

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