Update by user Mar 23, 2016
Amtrak sucks w the rudest staff and government funded should be accountable for this pitiful *** company
Original review posted by user Feb 22, 2016
Amtrak train company that is government funded troubles come from treating customer like ***. They are racist, sexist, bathrooms are filthy and unsafe for humans.
According to their luggage restrictions a station clerk said, my luggage was oversized and i left it behind, only to board a train to find others larger than mine overhead.
I did not get my luggage till a year later via family.
I got a case # from c/o but nothing was done on their customer service end so troubles will always follow them w/ unresolved cases they refuse to amend. So amtrak is a disgrace.
Product or Service Mentioned: Amtrak Train Service.
Reason of review: Poor customer service.