Spring Hill, Florida
Not resolved
1 comment

Update by user Mar 23, 2016

Amtrak sucks w the rudest staff and government funded should be accountable for this pitiful *** company

Original review posted by user Feb 22, 2016

Amtrak train company that is government funded troubles come from treating customer like ***. They are racist, sexist, bathrooms are filthy and unsafe for humans.

According to their luggage restrictions a station clerk said, my luggage was oversized and i left it behind, only to board a train to find others larger than mine overhead.

I did not get my luggage till a year later via family.

I got a case # from c/o but nothing was done on their customer service end so troubles will always follow them w/ unresolved cases they refuse to amend. So amtrak is a disgrace.

Product or Service Mentioned: Amtrak Train Service.

Reason of review: Poor customer service.

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Anonymous
#1167826

Whose fault is it you turned up with an over sized bag? Yours!

Clearly you have access to the internet.

That access allows you to go to rail road's page and see what you can and can't bring.

The fact that you didn't do it is on you. The fact that you were silly enough to leave a bag behind that shouldn't have been there in the first place because you can't read is yours.