Newington, Virginia
Not resolved

Me and my wife drives from boston two cars full of ours belongs to embassy hotel close to the AMTRAK so we not lost the train time for monday 4 pm 01/25/2016 and 4pm I received email from AMTRAK canceled ours trip.

We don't have place in boston any more, I can drive to florida because my heath and I talk with 2 girsl ask for mercy because I don't have extra money to stay in hotel, not extra medication for my hearth and no one care about.

I need some really can help me.

Refund not help my health, I need real help from some one in AMTRAK really have power and good heart because we really not have another option.

I know have snow staff happening but this morning before we drive for around 10 hours just have cancelation is out emergency option, thats so sad, We are so disappointed if AMTRAK COMPANY

because I can had hard attack and no one care.


Product or Service Mentioned: Amtrak Train Service.

Reason of review: Bad quality.

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