New York, New York
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1.8
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3 comments

Woke up at 5:30am to be at train station at 6:30am for 7am ride from pen station to Boston. Arrived and found out ride was delay an hour.

At 7:45 train was delayed to 8:30am! No sorry, no compensation for 1.5 hours delay!

Product or Service Mentioned: Amtrak Train Service.

Reason of review: Bad quality.

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Anonymous
#1194493

Sounds like a delay one might have at the airport too. They will be lenient on changes if late.

I have only gotten credit for future trips if the Acela was a few hours late. And they consider customer Amtrak travel history and by extension potential for future travel when considering compensation.

Anonymous
#1169789

Of course there is no compensation for a delay - they don't guarantee times of arrival or departure. Stop being so entitled.

Anonymous
#1131466

They don't owe you any compensation for being delayed, somethings things like that happen. It's called life.