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Bought a lower level seat because Im disabled.Amtrak #28 from PDX to Shelby, MT Female conductor refused to seat me in lower level.

She yelled at me for stating my disappointment about the probably that I might fall trying to climb train stairs. Made me step aside. Told the ticket agent to cancel my ticket.

I had to find a way home at 11pm via Greyhound!WORSE CUSTOMER SERVICE AMTRAK MAKES DISABLED PEOPLE FEEL LIKE A TRAIN WRECK!

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). JaneVoter is overall dissatisfied with Amtrak and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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