Amtrak - Train Service Review from Jersey Village, Texas
Advertise a dining cart nothing to eat for 17 hours staff didn't care, customer relations only apologized.
Bathrooms only cleaned after I asked how often they are cleaned again customer relations could only apologize.
No WiFi even though it was advertise like the dining cart.
I am very disappointed even though I was warned not to take the train. Well I have been burned. I would not suggest Amtrack to anyone.
Customer Relations is a joke.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Amtrak and uploaded pictures and videos. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Amtrak.
Check out the best and the worst companies in Transport category for more informed decision or compare Amtrak to other companies on our site.