Product: Amtrak Train Service Clear all filters (0 of 205 reviews match)
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Amtrak - Complaint #1427303

Problem solved by 12-20-2019 Found my luggage and I picked it up.
Product
Amtrak Train Service
#1452344
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I purchase a train ticket to travel to Houston, TX. I do not like purchasing online; howecer, since I could find a customer service number for them via websites I viewed, my only was purchasing ticket purchase online. December 18, 2018, I departed. Louisville, KY via...
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3.3
Product
Amtrak Train Service
#1427303
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We left Houston on December 11,2018 we were one hour late leaving Houston and arrived in Lafayette Louisiana five hour late. Our time to arrive was 5:12PM And we arrived at 10:15 PM. TOTALLY UNACCEPTABLE.
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Anonymous
TickleMeMcHomeless

May I suggest going Greyhound next time? Or Hitch-Hiking? If you had hitch-hiked there, it is likely that you could have been picked up by someone who would have driven you al...

3.8
Product
Amtrak Train Service
I liked
  • Comfortable ride
I didn't like
  • Arriving 5 hours late at lafayette station
#1424335
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TRAIN WAS SUPPOSED TO GET IN AT 7.15PM CENTRAL TIME DIDNT GET IN UNTIL 11.PM. NO HELP FROM SERVICE PEOPLE AND BRO IS NEARLY BLIND. JUST BAD SERVICE AND HELP DIDNT EVEN KNOW WHERE TRAIN WAS. BAD COMPANY FOR HELP IF U NEED HELP. HE WAS JUST PICKED UP BY FRIEND. THEY R...
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1.0
Product
Amtrak Train Service
I didn't like
  • Late trains
  • Lack of help for disabled persons and attitude
  • No help for disabled persons
#1410219
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The conductor woke me up in the middle of the night throwing my luggage in the middle of the isle saying I only paid for one mother *** seat and to get my *** out of the isle I asked for a supervisor as I realized the guy had his name tag covered and wouldn't give me...
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Anonymous
Anonymous

Well next time keep your @#$# out of a @#$# seat you didn't pay for and you won't have these problems. I'm sure you left something out here or did a the conductor go from zero...

2.0
Product
Amtrak Train Service
I liked
  • Initiative of some employees
I didn't like
  • Jerks working for you
#1409361
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This delay caused me to miss a very important schedule appointment whereas the train was due to arrive in Penn Station at 6: 50 p. M.. we subsequently did not arrive to Penn Station until 7: 48 p. M. July 6th 2018. This has happened on other trips but never a four hour delay. This event has caused me to no longer rely on Amtrak...
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Anonymous
TJ

I'm still trying to figure out what your saying. You said you were delayed 4 hours, then in the next sentence you say you arrived less than an hour later than your scheduled a...

Product
Amtrak Train Service
#1306613
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Is there ever an ontime Amtrak train?

Yet another delay. Over an hour with no information other than “train is delayed “. How about giving a reason as well as an estimated time of departure?
Product
Amtrak Train Service
#1270869
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Amtrak - Not Good

I have rode amtrak for years. My last five rides from Ft Worth to San Antonio have been late several time over 3 hours. Whats going on with your service?
Product
Amtrak Train Service
#1265253
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Amtrak - 24/7 Delays

Right now I'm sitting at the station been here waiting for over 3 hours going on four. The Crescent train is late coming out of Atlanta heading to Philadelphia. The most irritating thing about all of this is that every time I have taken this train it's always delayed by 3 hours or more on the return trip. Due to this it will be my last time riding Amtrak. I would rather go Greyhound at least they are pretty good about getting you home on time.
1.0
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Product
Amtrak Train Service
#1206240
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I am a handicap veteran I boarded the train in Palm Springs California to Houston Texas in a handicap accommodation room the serviceman refuse to help me in any way right down to the dinner reservation pamphlet he never wants clean the room or service the room in...
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Anonymous
Anonymous

Something tells me it's you not them...Typically people who start out a post by flashing a card(e.g. age, disability, gender, race and the ever popular vet )are entitled and w...

1.0
Product
Amtrak Train Service
#1203922
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