Manufacturer: Amtrak Category: Train Services Clear all filters (188 of 188 reviews match)
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Traveling with my husband cousin and aunt from Brazil to go to Ashland Virgina leave penn station 3:05 pm arrived Ashland almost 12 am 2 hours and half stop because someone jump in front the train. Now in the way back to Ny ( penn station) arrival was 2:46 pm but you...
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Anonymous
Anonymous

Perhaps you should have accompanied them to Brazil . I'm sure that transportation and all other travel services are much better there.

Product
Amtrak Train Service
#1062969
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Amtrak - I was suppose to catch a train from Dwight il at 8:24 a train came pass at 8:30 but never stopped so called customer service to check the status of the rain they then told me that the train came at
8:30 and departed at 8:32 but the only train that came pass didn't stop at all I'm very unhappy with this and I will not be using Amtrak anymore can you contact me at 815-549-5323 .
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Amtrak Train Service
#1040254
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I bought a round trip ticket from BWI to Fayetteville and back again a week later. My trip there was horrible and several people, as well as myself called Amtrak to complain. Everyone was told to call back at the end of our trip. On my way back the train was 2 hours...
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Anonymous
Anonymous

There has still been no response from Amtrak!

1.0
Product
Amtrak Train Service
#1037800
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Amtrak - Are you kidding.

#1078327
1.2
The train was 2.5 hrs late. Bathrooms not working with the smell of this for the first half hour before being moved to another car for the rest of the travels. I will never travel again by rail.
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Amtrak Train Service Review

#981568
2.0
The train is almost always late! On the trip from Seattle to Libby, it was delayed by 4 hours. Tonight on the trip back, it was scheduled to leave at 10:59 and at 2 am has still not showed. Estimated to be another hour late. Maybe. Might be longer. Previous trips had similar delays.
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Amtrak Train Service Review

#938849
1.4
Auto train from Sanford to Morton Va. is so far delayed 5 hours. Ok I understand delays due to storm Matthew but now they tell us delay due to maintance of track which has nothing to due with storm. This is bull. Missed a viewing and funeral. Never again
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Amtrak Train Service Review

#931211
1.0
Awful!!! Train scheduled for 22:45 on a Tuesday night.. 00:45 on Wednesday still sitting in the station waiting for the train.. they have no clue when it's coming.. UNNACCEPTABLE!!
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Between April 1-15, I traveled 6, 473 miles on Amtrak: Klamath Falls, Oregon to Sacramento, Sacramento to Chicago, Chicago to New Orleans, Lake Charles LA to Los Angeles, Los Angeles to Klamath Falls, Oregon. All of it was in a roomette. The food was the best on the...
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3.8
Product
Amtrak Train Service
#1036775
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When I travel from new London to Washington there was a over 2 hrs delayed on train 174 , then when I was coming back to new London from Washington DC , I lost my train for 5 minutes due to a car accident, then they easily charge me 120 dollars more to depart on the...
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2.2
Product
Amtrak Train Service
#995929
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Amtrak has the worst services ever leaving from Greensboro nc to Rocky Mount Nc, one incident the train hit a car and delayed the train by 2hours no compensation just a apology and everytime I am leaving The Rocky Mount Station to return to Greensboro the train is...
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1.6
Product
Amtrak Train Service
#981232
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Even though the train is meant to go to Miami, we are told that we are delayed because planes are being canceled in LA. What does that even mean? There is no communication, customer service is not helping, and the only apologies they've given is a bowl of beef stew....
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Anonymous
Renee

Sounds almost likecmy. Complaint..only mu walker was misplaced..i was going south on 97 to Orlando.i hope i get my walker or im fdim am on set income.hoodluck

1.2
Product
Amtrak Train Service
I didn't like
  • Bathrooms
  • Delay
  • All
#978934
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THE TRAIN WAS DELAYED AND IT TOOK 9 HOURSTO GET TO WILSON . I COULD ONLY CHANGE HER IN WASHINGTON D.C..MY WIFE HAD TO HOLD HER WATER FOR 6 HOURS.(MUCH TO LONG) WE RODE IN CAR #82527. ON OUR RETURN TRIP WE ALSO RODE CAR# 82527, BUT THIS TIME THE RESTROOMS WERE LOCKED...
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1.8
Product
Amtrak Train Service
I didn't like
  • No help for disabled persons
#972307
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When entering the train at the Homewood Illinois station they do not open the luggage department so you must carry your luggage on the train and set it in the vestibule, however if that location is fill you must carry your luggage upstairs to your seat… on the train...
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Product
Amtrak Train Service
#956632
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I felt completely humiliated!! He should be taught a lesson by the Amtrak drpartment!! He needs a special attitude drill or some psychological counselling to help him control his anger!! The worst trip i ever had with Amtrak!!! The worst i ever had in entire life!!!...
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Product
Amtrak Train Service
#953529
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