Product: Amtrak Train Service Clear all filters (193 of 193 reviews match)
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We booked on the California Zephyr from Chicago September 16, 2017 arriving Emeryville, CA on Monday, September 18. Booked a sleeper, which was very expensive. We boarded in Chicago at 2:00 pm and at dinner we learned we were rerouted on freight tracks through Wyoming...
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Amtrak Train Service
#1109100
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I never want to ride on a train again. They gave us small bottles of water,daycare cookies and diet 4oz cans of ad soda. Toilets stop working and air off.and o n. I talked to customer service. They apolize. No i wanted my money back aleast partial. It will be a year...
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2.6
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Amtrak Train Service
#1091181
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Were the engine handlers not aware of the daily schedule? Do you care so little about the comfort of your clientele? The service from Amtrak is really bad... and worse, it seems to be pretty consistently bad at Union Station.... Why are you OK with not having engines...
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2.6
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Amtrak Train Service
#1089310
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Amtrak - Terrible

#1095578
On 508 train to seattle.225 hours late.people boarded 30 minutes before departure. Cars very hot and muggy. Amtrak is so antiquated its almost unbelievable. Signs say next stop is eugene when we are in portland heading to seattle. Why do i need to wait in line to get a seat? Incredibly bad!
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Amtrak - Daily delays

#1090544
The 790 train to San Diego is delayed every day over 30 min!!! This is a torture!!! The train suppose to depart at 7:30 but always don't leave before 8pm!!! Why why why!!!!? Please sell this company for a private party so they can manage this better!!
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Amtrak - Are you kidding.

#1078327
1.2
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The train was 2.5 hrs late. Bathrooms not working with the smell of this for the first half hour before being moved to another car for the rest of the travels. I will never travel again by rail.
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Amtrak Train Service Review

#981568
2.0
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The train is almost always late! On the trip from Seattle to Libby, it was delayed by 4 hours. Tonight on the trip back, it was scheduled to leave at 10:59 and at 2 am has still not showed. Estimated to be another hour late. Maybe. Might be longer. Previous trips had similar delays.
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Traveling with my husband cousin and aunt from Brazil to go to Ashland Virgina leave penn station 3:05 pm arrived Ashland almost 12 am 2 hours and half stop because someone jump in front the train. Now in the way back to Ny ( penn station) arrival was 2:46 pm but you...
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Anonymous
Anonymous

Perhaps you should have accompanied them to Brazil . I'm sure that transportation and all other travel services are much better there.

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Amtrak Train Service
#1062969
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Amtrak - I was suppose to catch a train from Dwight il at 8:24 a train came pass at 8:30 but never stopped so called customer service to check the status of the rain they then told me that the train came at
8:30 and departed at 8:32 but the only train that came pass didn't stop at all I'm very unhappy with this and I will not be using Amtrak anymore can you contact me at 815-549-5323 .
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Amtrak Train Service
#1040254
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I bought a round trip ticket from BWI to Fayetteville and back again a week later. My trip there was horrible and several people, as well as myself called Amtrak to complain. Everyone was told to call back at the end of our trip. On my way back the train was 2 hours...
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Anonymous
Anonymous

There has still been no response from Amtrak!

1.0
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Amtrak Train Service
#1037800
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Between April 1-15, I traveled 6, 473 miles on Amtrak: Klamath Falls, Oregon to Sacramento, Sacramento to Chicago, Chicago to New Orleans, Lake Charles LA to Los Angeles, Los Angeles to Klamath Falls, Oregon. All of it was in a roomette. The food was the best on the...
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3.8
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Amtrak Train Service
#1036775
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When I travel from new London to Washington there was a over 2 hrs delayed on train 174 , then when I was coming back to new London from Washington DC , I lost my train for 5 minutes due to a car accident, then they easily charge me 120 dollars more to depart on the...
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2.2
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Amtrak Train Service
#995929
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Amtrak has the worst services ever leaving from Greensboro nc to Rocky Mount Nc, one incident the train hit a car and delayed the train by 2hours no compensation just a apology and everytime I am leaving The Rocky Mount Station to return to Greensboro the train is...
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1.6
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Amtrak Train Service
#981232
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Even though the train is meant to go to Miami, we are told that we are delayed because planes are being canceled in LA. What does that even mean? There is no communication, customer service is not helping, and the only apologies they've given is a bowl of beef stew....
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Anonymous
Renee

Sounds almost likecmy. Complaint..only mu walker was misplaced..i was going south on 97 to Orlando.i hope i get my walker or im fdim am on set income.hoodluck

1.2
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Amtrak Train Service
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#978934
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