I have taken three expensive Amtrak cross country trips, with bedroom accomodations. The service has been very uneven.
I complained and nobody would listen, nobody cared. Amtrak is right and if you complain, you can find another way to travel.
I witnessed a dining car manager bar a man, who she thought was a ***, from the dining car. She didn't like his looks. He was articulate. I couldn't get anyone to listen to my compaint. I witnessed a civil rights violation and no one would listen.
Amtrak has become an embarassment to our country, a national disgrace.