
Amtrak
Reviews and Complaints
Amtrak Reviews
Change reservation
User's recommendation: No one answered my call after 45 minutes.
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Verified Reviewer New ReviewerTrain whistle blowing
- Train whistle blowing
I have not had a response
Resolved: Cafe car
Just a suggestion.
User's recommendation: Give out free coffee until the issue is corrected.
- Great service
- Excellent staff
- Helpfulness of some employees
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPissed been taking to this assistant who knows nothing can't even get a phone to ring I should just fly
User's recommendation: Fly.
I haven't received my email confirmation for two tickets that I ourchased
User's recommendation: Keep calling.
- Lack of information
- No explanation for delays
Terrible customer service
Book tickets
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Verified Reviewer New ReviewerHurricane Henri Change Date Penalty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBad Vacation Made Worse
User's recommendation: You're in your own.
Need reimbursement information
Fresh air smoke stops
All other smoke stops r usually announced
No one has apologized
User's recommendation: If Amtrak doesn’t fix this don’t choose Amtrak.
- Great travel choice
- No announced smoke break
Frustration
User's recommendation: Awful Booking Technology.
- Dont have to drive in traffic
- Awful booking experience
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Verified Reviewer New ReviewerBought wrong ticket
User's recommendation: I would recommend that if your not sure and a first time purchasing a ticket to try and get a live Agent to speak with.
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