Latest review first
Amtrak in Minneapolis, Minnesota - No discount for emergancy helper for natural disaster
I was trying to get a train from southren Minnesota to Fargo to help with sandbaging for the flood. So I called Amtrak to see if they would offer a special fare to help me get there. The lady said no specials in that area. So I just thought I got a crabby lady so I sent them an email and with in min's I got one back stating that there are not specials for this. I can't believe they can afford to let one person ride there half empty train to go help with a natural disaster.. Sad that Amtrak is doing nothing for this part of the country and the natural disaster that is happening.
Amtrak in San Diego, California - The late night conducter
I have a huge complaint, and I know it has been addressed by union....I live in southpark and I cannot believe this guy is still honking the horn...Everyone has complayined and the union still lets him do it.... I for emample was alseep , and I live in southpark and I could still him peeping his horn at 2:00, 4:00; and It contuined all night long. THank god I dont have children....By the way ,it's the conductior who runs the trains......I couldn't sleep last night because this guy is so loud...I talked to other people who have to deal with this and they say it's because of the union and they had to hire him back....It's unfair... All of us can not sleep because of this... This affects downtown,
The Amtrak station platforms are becoming infested with homeless people. It's not safe to wait outside for trains anymore. You can wait for your train and be accosted by a homeless person or Jehova's witnesses for up to 30 minutes before the staff will call the...
Amtrak in Phoenix, Arizona - Steel train door slamed shut on my son's chest when the train lost all power
while traveling from chicago to flagstaff az on train amtrac #3 on 10-7-08 and 10-10-08 2008,talk about the trip from ***.we where in the back car and we kept stopping and this smell that smelt like burning wires,*** and and im not sure but when the power went out again my 9 year old son was walking threw the door's when it slamed shut on him trapping him between the steel door and the steel wall we could not get the door off him,we finally did his chest is all brused.and i as his mother plan to take action aginst amtrac.there is so much i need to tell you but i have one thing to say do not take a train,id rather walk...
Amtrak in Debary, Florida - Accident by railroad
One week ago I went downtown to visit my homeless friends they wasn't home.As I pulled upon the grass to park I hit something I slowly backed up stopped to find that my front bumper was missed up.It was a piece of old railroad tie that was left from the railroad people.I did not see that piece of tie that missed up my car. Is there any way that the railroad can pay to have it fixed? Thank you Ruby Farrar Any kind of help will be greatly appreciated.
Amtrak in Reston, Virginia - Some things shouldn't allowed on the train
Hello to anyone that cares. First of all this was my first ride on the train going to New York (Manhattan),I truely enjoyed the ride going even though it was 18 hours, no problem at all. from the service all the way to the conductor and his train. my husband and I venture out on the 17th of sept.2008. Bascially what I am writing about is the trip home was pure-d-heck, there was some young men (boys) on the train using profanity from the time they got on in new york about 2:00 pm until after 12 midnight. Me as a woman and I sure others didn't want to hear All that mess, I politely ask the guys will they please tone it down t was elderly and kids on board and they didi for a moment, I guess they thought about it and decided to start back. One guy said the *** with this I can say what want, didn't ask the guys to hush or shut up, I simply ask them to tone the language down as M...F..- S....- F...This and so on. well as it continue, my husband decided to step in and say something to the guy that was working our train 19 to Atlanta, the guy stated that he will handle it, well as you know he didn't. so another passange decided he will say somthing to the guys and this man was riding in the back so you know they had to be excessively LOUD. This didn't work either so by this time my husband decide to go get someone else whichI believe it was the conductor because he had on a different uniform from the other guy. and this particular guy came to finally eject them from our car. where he put them frankly I didn't care. But this was really ridicuous they way the other guy allowed them to carry on for awhile. as I stated you have kids and elderly/woman-men on the train and they shouldn't be allowed to use that kind of language, you really couldn't get any rest even if you tried. because they wanted to be loud and ignorant. My second pet ped was if you have a lap top or any type of musical item their should be a rule of thumb to use ear plugs, no one wants to hear that *** others are listening to this is rude as ***, if you don't have earplugs you can't use the item. My third pet ped is when you attend the dining car the servers should just assume you want to sit with others, I do know that everyone can't have a table along, but you may have something private you want to talk about with whom ever you are dining with, or may be for one instance while we were there you had to white guys sitting at a table and a black woman came in the pretty much refuse to allow her to sit with them, the server told to the guys "you can't sit here along you have to share this table" as the woman was sitting down she was apolozing about having to sit with them when it wasn't her fault, the server place her there. Going the same thing happen to us doing breakfast, they just place somone with us without asking if we mind, (surely it was ok) but its the principle of the whole thing.they brought the lady to the table and said sit here, I just looked up for a moment at first because I didn't know they was actually telling her to sit with us (we enjoyed her) like I stated everyone don't want to sit or be with others no matter what. Now the question is whether I will take another trip on amtrak SURE I WILL. "Just take care of the language and the no earplugs"
In October of 2007, my wife and I (65 years old) began a two thousand dollar Amtrak trip in a standard roomette. We were soon subjected to stultifying high temperatures and a lack of ventilation in our 6 and-a-half by 3 and-a-half foot compartment. The unsmiling,...
Amtrak will not re-issue my lost Monthly pass
I purchased Amtrak Monthly pass from New York Penn Station to Trenton. Unfortunately I forgot the Monthly pass in the train and on contacting Amtrak Customer Service and Lost & Found department(which by the way the lady was very rude) they informed me "Amtrak tickets are like money, if you loose money you loose money. We don't replace or refund our tickets". I don't understand my Monthly pass has my full name and Amtrak's policy indicates they verify the id on boarding the train for Security. The Monthly pass policy also says it can only be used by person whose name appear on it. To summarize I paid for service that I can't use with Amtrak.
I ordered my ticket 4 weeks ago and i haven't received it yet, time after time i have called and complained about my ticket not being here. All they tell me is that we will resend it. I have been riding Amtrak for years now and this is getting ridiculous, i am a senior citizen and i should be treated better than i have been Treated, I hope that this review can help people from making the same mistakes i have with trusting Amtrak!!!! Even now I haven't received my ticket and i am going to call to see if i can be reimbursed!!!!!!
Amtrak Auto Train - BAD ride, food service.
The trip South in January had a few problems but the return in early March was a disaster. We ride in the lower level as my wife cannot climb the stairs. The ride was so rough, it bounced my sleeping head on the window. Too fast over bad tracks. We had our meals delivered to our seats - service was poor as was the food. The fish (Tilapia) was burned for dinner but the rice was ice cold. In the morning, the milk for our cereal was frozen solid. A trip to the diner (no service) got some useable but still with ice crystals. Hard to get coffee as well. Long wait at Lorton - all water fountains broken. Place was a dump.
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