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I have traveled Amtrak trains since 1993. I soon discovered that I need to include the ride as part of my adventure, my journey. Amtrak shares the tracks with freight trains. Knowing this, Amtrak will rarely be on time. Riding Amtrak is an opportunity to get to know...
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Anonymous
Amtrak employee

Nothing against Xamber, but he/she obviously either is employed by our company to address damage control in forums such as this, or has little travel experience with us. If y...

Anonymous
Railroad Employee

Yes siree... You will also get a taste of what it\'s like to be in a detention facility when you deal with Amtrak personnel! Amtrak is run by the federal government, so they ...

#150290
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I was trying to get a train from southren Minnesota to Fargo to help with sandbaging for the flood. So I called Amtrak to see if they would offer a special fare to help me get there. The lady said no specials in that area. So I just thought I got a crabby lady so I...
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Anonymous
Jim

Well first off its nice that you said you got a email back in minutes, that shows they have good customer services. Also since it matched what the lady originally told you, th...

#146679
Reply to reviews
I have a huge complaint, and I know it has been addressed by union....I live in southpark and I cannot believe this guy is still honking the horn...Everyone has complayined and the union still lets him do it.... I for emample was alseep , and I live in southpark and I...
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Anonymous
j

i live in rhode island and some *** does the same here, i\'ve about fkn had it :( :(

Anonymous
Railroad Employee

What Oscar says below is entirely correct. Also, every locomotive is equipped with an event recorder, which records everything we do in the cab, including how the whistle i...

#139590
Reply to reviews
The Amtrak station platforms are becoming infested with homeless people. It's not safe to wait outside for trains anymore. You can wait for your train and be accosted by a homeless person or Jehova's witnesses for up to 30 minutes before the staff will call the...
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Anonymous
Amtrak Employee

A \'feature\'? lol, I can name a number of stations where you can find a sizable number of homeless person that may tickle your fancy. In the order that i am personally aquain...

Anonymous
DC in Chi

Hmmm. It sounds like a feature instead of a problem. Can you let us know which station in particular? I would like to visit.

#139582
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while traveling from chicago to flagstaff az on train amtrac #3 on 10-7-08 and 10-10-08 2008,talk about the trip from ***.we where in the back car and we kept stopping and this smell that smelt like burning wires,*** and and im not sure but when the power went out...
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Anonymous
Jim

Ok first off you should be a good parent and not have let your kid cross between the cars unattended. Also the doors are electrically operated so if the power is out they cant...

Anonymous
Big Iron

Lern how two spel you ignerant pogue

#138901
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Amtrak in Debary, Florida - Accident by railroad

One week ago I went downtown to visit my homeless friends they wasn't home.As I pulled upon the grass to park I hit something I slowly backed up stopped to find that my front bumper was missed up.It was a piece of old railroad tie that was left from the railroad people.I did not see that piece of tie that missed up my car. Is there any way that the railroad can pay to have it fixed? Thank you Ruby Farrar Any kind of help will be greatly appreciated.
#138855
Reply to reviews
Hello to anyone that cares. First of all this was my first ride on the train going to New York (Manhattan),I truely enjoyed the ride going even though it was 18 hours, no problem at all. from the service all the way to the conductor and his train. my husband and I...
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Anonymous
Factoid

You can’t teach manners to idiots! There will never be a true end to the many issues between blacks and whites. It should be realized by both races as well; loud obnoxious...

Anonymous
Dagney Landrey

You\'re right about somethings shouldn\'t be allowed. Amtrak service is clearly inconsistent depending on the crew assigned. It isn\'t about color; it is about nepotism (hirin...

#136502
Reply to reviews
In October of 2007, my wife and I (65 years old) began a two thousand dollar Amtrak trip in a standard roomette. We were soon subjected to stultifying high temperatures and a lack of ventilation in our 6 and-a-half by 3 and-a-half foot compartment. The unsmiling,...
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Anonymous
joel

I rode amtrak from virginia to florida, and from 9:00 pm to 4:00 am I have no memory as if someone slipped me something. At 4:00 am in Savannah, GA I had a Sheriff and two dep...

Anonymous
laura

I have just had one of my most unpleased travel experiences and I have traveled all over the world. I always thought a wonderful way to see the country would be from an Amtra...

#136455
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I purchased Amtrak Monthly pass from New York Penn Station to Trenton. Unfortunately I forgot the Monthly pass in the train and on contacting Amtrak Customer Service and Lost & Found department(which by the way the lady was very rude) they informed me "Amtrak...
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Anonymous
Shaun

Same thing happened to me and my wife. They gave us both the tickets \"to\" our destination and \"return\" at the same time. We were at our destination for over a week. Whe...

Anonymous
Trainrider

The idea that someone might find a lost ticket and decide, \"Hey, I think I\'ll take a free train ride,\" is absurd. Amtrak is willing to create an angry customer by making...

#135058
Reply to reviews

I ordered my ticket 4 weeks ago and i haven't received it yet, time after time i have called and complained about my ticket not being here. All they tell me is that we will resend it. I have been riding Amtrak for years now and this is getting ridiculous, i am a...
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#133810
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