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Services

I will start by saying this this was the worst experience I ever had and this we're I will start by saying I was ordering food and coffee. The worker Bruce. Don't know his last name.he's just not fit for this to serve costumer's he started getting wise remarks and the...
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#3880542 Review #3880542 is a subjective opinion of poster.
Location
Hollywood, Florida
Loss
$215
Preferred solution
Full refund

Customer relations. Complaint

3.5
Amtrak - Customer relations. Complaint
I'm not sure that this was resolved. Were the suggestions I made taken into consideration or implemented?

User's recommendation: Call me please 347-727-****.

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#3879736 Review #3879736 is a subjective opinion of poster.
Location
Queens, New York

I needed a train ticket and couldn’t get one your company should have better service hours.

2.1
Due to your company not being available till later hours I ended up stuck in Boston.Needing to be at my destination

User's recommendation: Make sure to check your times of departure and that the company is open during them hours .

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#3876653 Review #3876653 is a subjective opinion of poster.
Location
Leitchfield, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

ABSOLUTE WORST EXPERIENCE OF MY LIFE

1.0
Amtrak - ABSOLUTE WORST EXPERIENCE OF MY LIFE
I had a train from Fayetteville, NC to BWI Baltimore, MD, and it was to depart at 12:22pm and arrive at 8:22pm. I DID NOT ARRIVE AT BWI UNTIL 11:45. this is the worst experience ive ever had with Amtrak After this I will absolutely never book with them again. NOT TO...
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#3867882 Review #3867882 is a subjective opinion of poster.
Location
Linthicum Heights, Maryland
Cons
  • Extremely uncomfortable seats
  • Train almost always delayed
  • Rude workers
Loss
$216
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Resolved: Customer relations. Complaint

3.6