Reviews and Complaints
Family stranded in Denver!!
Amtrak lowest common denominator
Amtrak Has Become a National Disgrace
Threatened to strand senile 93yr old at 12:30am with no one to help, no money, no where to go
AMTRAK THE HORRIBLE TRIP
Assaulted by Amtrak Conductor
Amtrak puts us in danger -- and no refunds!
Amtrak train 176
Amtrak very rude on the phone
Update: July 11 2011
This summer my family found ourselves in a situation that forced us to ride on Amtrak again. This time, with our experience, we were able to avoid the painful experience we encountered with Amtrak in the past. However, the same low level of quality found in Amtrak employees were unchanged with one exception: a conductor on our train was surprising professional and friendly. That\'s one in thousands. It\'s more like an exception rather than a norm. Having that said, Amtrak management\'s machine-like style in its response to customers\' complaints only makes it worse. If you call in the 800 number to leave feedback or complaints, you\'d get one of the most incompetent and more-***-than-a-vending-machine person on the end of the line.
In any case, Amtrak should be cleaned up and inducted into the Hall of Shame because it may be only better than the train system in India and is so far behind virtually everyone else among the developed nations. Perhaps, it\'s a culture that has been fermented over decades of corruption and complacency that shapes Amtrak as we see (and experience) today.
When and if you make a complaint to any idiots at Amtrak, you would receive one of million excuses and evasive response found in the book!
It is very unfortunate that a nation of this size has to endure the inferior and sub-standard train service. Could it be that the oil companies have something to do with this? After all, it\'s the oil companies that killed the electric car and remote controls virtually all lawmakers in congress and other functions of our government. They could easily make riding trains a miserable experience so people would drive instead.
The "Non" California Zepher
Amtrak lunch car operator rude and I'll prepared
PRICING SCHEDULE IS TOO HIGH..CAN'T RIDE
Amtrak Communication Error is Costing the Customer
RipOff / Dirty / Safety in question
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