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We were in a short 6 hour trip to glenwood springs from Denver. It was delayed 4 hours from the beginning but they advised us. Then we made it 45 minutes out of Denver when the train stopped. We were told there was a wheel issue. We soon found out it was an existing...
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1.0
#1116682
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We booked on the California Zephyr from Chicago September 16, 2017 arriving Emeryville, CA on Monday, September 18. Booked a sleeper, which was very expensive. We boarded in Chicago at 2:00 pm and at dinner we learned we were rerouted on freight tracks through Wyoming...
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#1109100
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I have used Amtrack many of times this is the second time time that I have experienced the negatives. She is always threathing to leave people and talking about customers. I sure that it is a privilege to let the consumers off for a smoke break however all of the...
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#1105948
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Amtrak - Terrible

Amtrak
#1095578
On 508 train to seattle.225 hours late.people boarded 30 minutes before departure. Cars very hot and muggy. Amtrak is so antiquated its almost unbelievable. Signs say next stop is eugene when we are in portland heading to seattle. Why do i need to wait in line to get a seat? Incredibly bad!
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Amtrak - Pissed consumer

Amtrak
#1093564
1.0
Details
my trip was suppose to be 14 hours end up being 17 *** hours I can't get no straight answers from nobody. I WOULD NEVER NEVER use Amtrak again or would I recommend them to anyone. Service sucks employees don't seem to have a clue
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Amtrak - Daily delays

Amtrak
#1090544
The 790 train to San Diego is delayed every day over 30 min!!! This is a torture!!! The train suppose to depart at 7:30 but always don't leave before 8pm!!! Why why why!!!!? Please sell this company for a private party so they can manage this better!!
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Amtrak - Are you kidding.

Amtrak
#1078327
1.2
Details
The train was 2.5 hrs late. Bathrooms not working with the smell of this for the first half hour before being moved to another car for the rest of the travels. I will never travel again by rail.
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I went to st.louis from detroit michigan going was fine. Returning From st.louis to detroit was awful. We l eft st.louis at 7.35am and did not get to chicago until 6:40 . The train had nothing but problems. They then took us in a van about eight us anf drove to each...
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2.6
#1091181
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Why does Train Northeast 95 always seem to be late? Even when they arrive on time to Union station, the passengers have to sit and sweat in very hot and humid cars waiting for an engine.... Were the engine handlers not aware of the daily schedule? Do you care so little...
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2.6
#1089310
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I went into Speedway thos morning, as I do every morning. I always buy my cigarettes first thing in the morning. This morning, thr cashier (Ed, according to hos nametag), felt the need to tey and make me feel like a bad mother. He questioned why i was buying cigarettes...
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Anonymous
TJ

What the ***, does this comment have to do with Amtrak? While you're at it, read your post before you post it with all that bad spelling. WOW.

#1074823
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Business Travelers - Generally do not take train. Found MI - IL, a convenient train schedule for a day trip. Although train and the schedule was awesome; found an obnoxious train conductor, which made my trip of mine and others miserable. If you have option to stay...
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3.9
I didn't like
  • Staff and specially the conductor i travelled with
#1073990
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Traveling with my husband cousin and aunt from Brazil to go to Ashland Virgina leave penn station 3:05 pm arrived Ashland almost 12 am 2 hours and half stop because someone jump in front the train. Now in the way back to Ny ( penn station) arrival was 2:46 pm but you...
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Anonymous
Anonymous

Perhaps you should have accompanied them to Brazil . I'm sure that transportation and all other travel services are much better there.

#1062969
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In the past I have been able to assist my 78 year old sister with her bags into her sleeping unit without any problems. Today, however, the Alpine conductor was rude and made it rudely clear that I could not assist her onto the train. This while he and other conductors...
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h.kitchener
h.kitchener

File a complaint---but be aware that Amtrak is a government-run and subsidized entity. The competence level is thus unreliable.

2.7
#1062787
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There was a large object that flew at my car denting my car. Thank god it didnt fly threw my windshield and hit me instead. Who can i report this incident to? i was sitting at the railroad track while the train was going by until the object flew at my car. And all i...
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Anonymous
Anonymous

How about actually calling Amtrak?

Anonymous
Anonymous

unless it was on northeast corridor, amtrak does not own the tracks and would be responsibility of the freight railroad that own the tracks.

#1060494
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