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Traveling with my husband cousin and aunt from Brazil to go to Ashland Virgina leave penn station 3:05 pm arrived Ashland almost 12 am 2 hours and half stop because someone jump in front the train. Now in the way back to Ny ( penn station) arrival was 2:46 pm but you...
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Anonymous
Anonymous

Perhaps you should have accompanied them to Brazil . I'm sure that transportation and all other travel services are much better there.

#1062969
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In the past I have been able to assist my 78 year old sister with her bags into her sleeping unit without any problems. Today, however, the Alpine conductor was rude and made it rudely clear that I could not assist her onto the train. This while he and other conductors...
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h.kitchener
h.kitchener

File a complaint---but be aware that Amtrak is a government-run and subsidized entity. The competence level is thus unreliable.

2.7
#1062787
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There was a large object that flew at my car denting my car. Thank god it didnt fly threw my windshield and hit me instead. Who can i report this incident to? i was sitting at the railroad track while the train was going by until the object flew at my car. And all i...
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Anonymous
Anonymous

unless it was on northeast corridor, amtrak does not own the tracks and would be responsibility of the freight railroad that own the tracks.

#1060494
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Amtrak - Traveling from Union Station/New Orleans, my husband and I enjoyed our experience with the Crescent except we noticed the dirty windows as a distraction. Is it possible to clean these windows.

Amtrak
#1064495
If possible, clean/clear windows would definitely be "a feel better feeling!" Thanking you, in advance Mr./Mrs. Passenger again heading to New Orleans to visit our family
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Amtrak Train Service Review

Amtrak
#1024768
3.6
I was on train 97 going south grom Fayetteville NC to Orlando Fl.March 22.i had my walker and cane.my walker wss lost ive be trying to no avail to get it back.please help.i only get machines.the train was late by hours.i requested accessible seat.but to no avail..thats the reason it got away from me.Renee Birkett. 321 458 6639 reneebirkett41@gmail.com
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Short Review for January 07, 2017, Pc_bad_quality

Amtrak
#987401
1.0
Not that it matters or makes a difference to complain about Amtrak but it's horrible! I vouch never again to take this train anywhere and refuse to recommend it to anyone. I hope and pray that they close down the route and lose their funding because it's got to end somewhere! They're the worst company in existence and nothing is ever done to change it!
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Amtrak Train Service Review

Amtrak
#981568
2.0
The train is almost always late! On the trip from Seattle to Libby, it was delayed by 4 hours. Tonight on the trip back, it was scheduled to leave at 10:59 and at 2 am has still not showed. Estimated to be another hour late. Maybe. Might be longer. Previous trips had similar delays.
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Amtrak - Horrible customer service and dangerous employee behavior
In an attempt to go on what started as a simple family trip from Chicago to St Louis round trip , I was treated horribly and had a nightmare of a trip and the customer relations department was absolutely no help and made it even worse. For starters, I am a type 1...
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2.1
I liked
  • Conductors
I didn't like
  • See review
#1051189
Reply to reviews
Amtrak - I was suppose to catch a train from Dwight il at 8:24 a train came pass at 8:30 but never stopped so called customer service to check the status of the rain they then told me that the train came at
8:30 and departed at 8:32 but the only train that came pass didn't stop at all I'm very unhappy with this and I will not be using Amtrak anymore can you contact me at 815-549-5323
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#1040254
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I bought a round trip ticket from BWI to Fayetteville and back again a week later. My trip there was horrible and several people, as well as myself called Amtrak to complain. Everyone was told to call back at the end of our trip. On my way back the train was 2 hours...
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Anonymous
Anonymous

There has still been no response from Amtrak!

1.0
#1037800
Reply to reviews
Between April 1-15, I traveled 6, 473 miles on Amtrak: Klamath Falls, Oregon to Sacramento, Sacramento to Chicago, Chicago to New Orleans, Lake Charles LA to Los Angeles, Los Angeles to Klamath Falls, Oregon. All of it was in a roomette. The food was the best on the...
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3.8
#1036775
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I was returning from New York back to Washington DC Saturday morning. The change in trains cost me an additional $32.00 for which I was prepared. I gave my debit card, got on board and the trip was fine...Until I checked my online banking statement to see that I was...
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#1020643
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When I travel from new London to Washington there was a over 2 hrs delayed on train 174 , then when I was coming back to new London from Washington DC , I lost my train for 5 minutes due to a car accident, then they easily charge me 120 dollars more to depart on the...
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2.2
#995929
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My father in law died without warning. I bought my husband the first available ticket as he's terrified of flying. Due to weather passengers were told they would get off in Reno and be placed on buses to Sacramento; (that's fine...things happen). So explain to me why...
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Anonymous
TJ

Why are you blaming Amtrak? Sounds like your issue is with the Reno police dept.

1.5
I didn't like
  • Violated by reno cops
#989375
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