Amtrak

I took the Empire Builder from East Glacier to Seattle on May 5th. Apon boarding the train, I discovered that there was animal hair and standing water clogging the shower drain. Th...

I bought a train ticket to leave Schenectady NY AT 1:22 p.m. and arrive at Buffalo Exchange st. at 6.40 pm. Guess what? The train got me into Buffalo at 7:40. An HOUR LATE. I h...

I called Amtrak customer service to push my return date by two days from Seattle back to Minneapolis. The lady on the phone said a seat was reserved and i have to pay remaining $63...

We left Michigan early morning and had one episode after another with a million of apologies we can't help you, thats against company policies. We survived the day without foo...

I traveled to and from Chicago by Amtrack 3/23/12 and 3/27/12. It took 6 hours from Ann Arbor, MI to Chicago and 7 hours on the return trip. This is terrible. Ther was no notifi...

Recently took a what was supposed to be 5 hour leisure no fuss no muss trip to Reno out of Sacrament (March 16, 2012) only to make it out of Sacramento maybe 10-15 miles and stoppe...

So a theif pick pockets your money, credit cards and ticket on a Amtrak Train. Them you contact Amtrak and they *** again... no refund and you have to purchase a new ticket ...

Two incidents: 1. I was taking the NE Regional from PHL to BOS and decided to get a sandwich in the dining car. When I attempted to eat it back at my seat, I couldn...

With very little notice Amtrak just announced an increase in the number of Guest Rewards Travel points a customer needs to redeem for travel. Since this time last year Amtrak has a...

RIDERS TO MILWAUKEE BEWARE!!!! Amtrak has a novel way of adding to their fares: they shut off the bar code readers on the Quik Track readers 45 minutes before boarding, so that you...

My mother has been traveling via Amtrak from Elkhart Indiana to St Louis Missouri for a couple months now. My mother is handicapped and requires help while climbing steps or trave...

I tried to help my daughter with her baggage stepping onto the Amtrak train that stopped to pick up passengers in Vancouver, WA at 5 PM, 02/08/2012 headed to Spokane, WA.The ...

I rode the train from Orlando Florida to Washington DC on February 3rd at 730 I boarded train 92 and I was to arrive in DC at 315pm. I was seated in the last seat of the car in fro...

I have read quite a few of the complaints about Amtrak and the fact they were not resolved. We had a ticket from Galveston TX to Palm Springs CA via Houston. The Galveston to Houst...

“We just got back from NYC...took the 'kids' to see SPIDERMAN...it was FABULOUS...had seats 7 rows back...everyone should see this. On the way back on Amtrak [we go "halfway"...t...

This is what I just finished writing in an email to Amtrak's corporate office, which, if my experience with the company tells me anything, will result in nothing: I ...

Call # 8 failed Rochell Olivas after saying I already talked to her, I asked for a supervisor and she said I could not talk to one at this time, and that Operations was contacted ...

Amtrak did not help my mother with transfers, meals, and restrooms as they promised my sister when making reservations! Mom is 78 and frail with balance issues, she had trouble ge...

So we buy our $138 tickets to business class, get our laptop and iPad hooked up to the wireless internet only to discover that streaming media sites are blocked. Netflix, youtube, ...

When me and my family went to the counter in the Amtrak station we weren't greeted. We weren't even given acknowledgement of our existence. Two ladies just laughed and talk...

I left lga this morning around 9 after waiting on the tarmac for at least a half an hour, but luckily our great pilots where able to make up most of the time and we arrived in Chic...

I had been sitting in lower level for over and hour when Wayne came up to me and asked me to move to the upper deck because lower was reserved for handicap (there was no one in nee...

I am still fuming even aftet 3 years. We traveled first class mon the Amtrak Zephyr. In the dining car Ihad coffee spilled on me twice! I was told "You should have moved." My wife...

I'm completely dissatisfied with Amtrak service along with millions of others. While unpacking, I discovered a missing electric skillet and 4QT Crock Pot. Unbelievable! Due to o...

I will never travel amtrak again a refund nicer the layovers where long 3 hours then additonal 4 hours the train staff did not show any concern i trapped already paid for tickets ...

Not being a fan of the airlines or airports, I decided that when it came time to move to Oregon from Texas, that the train would not only be a good way to go, but a pretty one as w...

I guess Amtrak has not had tough times because their prices are unaffordable and when you call for help or discounts the employees just agree with you instead of help you. I guess ...

I cant believe the treatment my daughter and grand children recieved from amtrack, but it sounds like there not alone . after fourty eight hours riding from california to dallas t...

Took the Empire Builder from WI to Seattle & back. Paid a premium price for a bedroom.I am not a complainer by nature & I have travelled extensively here in US & abroad. Thes...

Train Trip to ***. Message: On Aug 23rd I took a trip from Redmond OR to LA Ca. two days before my departure, reservation # 66B1B. a Debbie from Amtrak cs called to...