1.9
  • Getting Off3 votes
  • mobile application1 votes
  • Arrived late1 votes
  • late departure1 votes
  • 24hrs for a 12hrs trip1 votes
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  • From mobile
  • Amtrak
  • Jan 10
  • by anonymous
  • #580888

The train i take #20 is not clean i get on the train and when i wipe pitch black comes off on my cloth and this time i get froze off the train ive had this issue before but never spoke when u have bone problems n its cold outside dont make my bones hurt when yall decide to freeze my bones on train ride im not payn for a.c. or to be froze im payn for a ride n its a very uncomfortable one at that!!! Add comment

  • Jan 07
  • Ground Transportation - Trains, Buses
  • Train Service
  • 35
  • REVIEW RATING 4/5

My eastbound train #48 from CLE to SYR was 2 hours late. We then lost an additional hour of time en route. At each stop, the tickets agents were totally incompetent when it came to getting passengers on and off the train efficiently. There was absolutely no sense of urgency. I'd like to stop riding Amtrak but I can't because it is the only commuter rail company in this part of the country. They... Read more

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  • From mobile
  • Amtrak
  • Jan 03
  • by anonymous
  • #577764

Amtrak is only one step up better than actually walking the 1666 miles I had to travel to my destination Add comment

  • Jan 01
  • Ground Transportation - Trains, Buses
  • Raleigh, North Carolina
  • Baggage Check In
  • 67
  • REVIEW RATING 4/5

On December 29,2014, I was returning from Raleigh, NC. to Washington DC. I am a 75 year old man who does not wish to handle his suitcase upon boarding the train. I prefer to check the one bag through to Washington. The Carolinian was to arrive at 10:25am. I arrived at the station at 10:00am due to another train( which I believe was late) blocking the road to the station. Upon finally arriving at... Read more

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  • From mobile
  • Amtrak
  • Dec 31, 2014
  • by anonymous
  • #576582

I am currently stuck on amtraks auto train. We have been stopped for close to 7 hours. No onboard info for over 6 hours. DISGUSTING! Add comment

  • Dec 27, 2014
  • Ground Transportation - Trains, Buses
  • Maspeth, New York
  • Conductor
  • 1
  • 1
  • 271
  • REVIEW RATING 5/5

While traveling from BWI to New York during the Christmas holiday a few years ago with my young daughter, I encountered an Amtrak conductor with what appeared to be arrogant, narcissistic, and low self esteem issues. My daughter politely asked Conductor Claude Robinson if she could leave our cart with our Christmas presents in an open area to which Conductor Claude Robinson rudely told her she... Read more

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  • Dec 13, 2014
  • Ground Transportation - Trains, Buses
  • Lakemont, Georgia
  • Workers
  • 1
  • 1
  • 84
  • REVIEW RATING 4/5

Without going to much into detail quite yet, I am simply posting this here as the beginning of my formal complaint. I will not rest until this is remedied as it is uncalled for and wrong. Racism no matter who it is directed towards is wrong and tonight in Spokane WA at the train station I was appalled at the fact that not just one but multiple workers on the train referred to a gentleman who... Read more

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  • Dec 11, 2014
  • Ground Transportation - Trains, Buses
  • Arlington, Virginia
  • Food Service
  • 59
  • REVIEW RATING 4/5

The person in charge of the food and drink station was very rude. He barked at me to not tell him what I wanted to order until I knew what I wanted after paused mid sentence while ordering. He continued to glare at me throughout the ordering process and you know what?! It really bothered me! I merely took a pause while ordering and he snapped. I just really don't appreciate rudeness when it is... Read more

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  • Dec 07, 2014
  • Ground Transportation - Trains, Buses
  • Redmond, Oregon
  • Train Travel
  • 56
  • REVIEW RATING 3/5

Took the empire builder from Montana to Oregon Thursday. I've taken this train multiple times and it progressively gets worse. Freezing cold cabin in the middle of winter. Unprofessional employees, the most disgusting bathrooms. Delays with or without believable or real excuses. After exiting the train 2 hours late, I as approved to grab my luggage from the cart so I could make a bus... Read more

Was this review helpful? 0 0

Rod, on train 22/21 works in the lounge area. Worked for Amtrak 16 yes. He is an older black man. He is the meanest rudest person I have ever met. I have heard 4 other passage beers complain to train personal about this man. I am legally blind and he was ride and indwelling to assist me I am appalled Add comment

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