1.9
  • Getting Off3 votes
  • Mobile application1 votes
  • Wrong information1 votes
  • Uncomfortable1 votes
  • Arrived late1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • 1 day ago
  • Ground Transportation - Trains, Buses
  • Springfield, Pennsylvania
  • Refund Policy
  • 1
  • REVIEW RATING 3/5

When I booked tickets by telephone on the Auto-Train from Lorton, Va to Florida, I asked the representative clearly about the refund policy. When I did need to cancel the tickets 3 weeks before our trip, 2 were sleeper tickets and 2 were coach, they charged me a 10% fee on the whole fare. The amtrak sales representative had been clear that the coach tickets and the car fee would be fully... Read more

Was this review helpful? 0 0

  • Feb 18
  • Ground Transportation - Trains, Buses
  • Air Conditioner
  • 1
  • 1
  • 20
  • REVIEW RATING 3/5

Back in the summer of 2010 our train from "Acela" from New York to Boston was seriously delayed going far beyond the time it was supposed to save you by paying extra. Then, the air conditioner in our particular train broke down, and our 1 year son started to sweat profusely. They cited all sorts of reasons why it wasn't their fault though whose fault is it? The Customers? Riding a train is... Read more

Was this review helpful? 0 0

  • Feb 16
  • Ground Transportation - Trains, Buses
  • Discovery Bay, California
  • Staff
  • 28
  • REVIEW RATING 3/5

Amtrak kicked a disable woman off the train in Tucson Az.After she was verbally attacked by about six other passengers which made false allegations about the woman being to loud.The woman simply returning from the dinning cart area the lady could not see she said wow it's dark in her feeling her way back to her seat one passenger said out loud I thought they would've been kicked off the train by... Read more

Was this review helpful? 0 0

  • Feb 08
  • Ground Transportation - Trains, Buses
  • New York, New York
  • Bus Departure
  • 38
  • REVIEW RATING 4/5

After being delayed 17 hours the last time I rode with amtrak I was given a discount ticket. I decided to use it for a weekend trip to NYC. The train boarding from Syracuse was 30 minutes late and we continued to lose time at each stop. We were 2 hours late to NYC. On the way back we have been stopped in Albany for over an hour- we were supposed to leave at 7:05. No word on when we will depart... Read more

Was this review helpful? 0 0

  • Jan 31
  • Ground Transportation - Trains, Buses
  • Germantown, Tennessee
  • Train Trip
  • 35
  • REVIEW RATING 4/5

Taking the train had always been on my bucket list , until last night that is.. I got on train 30 last night in Toledo oh. The experience has been anything but pleasant... The handicap door is broken and slammed back and forth all night. I'm pretty sure the overhead speakers are not working. I was wide awake when we pulled into PA but yet still missed the announcement obviously so did other... Read more

Was this review helpful? 0 0
  • From mobile
  • Amtrak
  • Jan 10
  • by anonymous
  • #580888

The train i take #20 is not clean i get on the train and when i wipe pitch black comes off on my cloth and this time i get froze off the train ive had this issue before but never spoke when u have bone problems n its cold outside dont make my bones hurt when yall decide to freeze my bones on train ride im not payn for a.c. or to be froze im payn for a ride n its a very uncomfortable one at that!!! Add comment

  • Jan 07
  • Ground Transportation - Trains, Buses
  • Train Service
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

My eastbound train #48 from CLE to SYR was 2 hours late. We then lost an additional hour of time en route. At each stop, the tickets agents were totally incompetent when it came to getting passengers on and off the train efficiently. There was absolutely no sense of urgency. I'd like to stop riding Amtrak but I can't because it is the only commuter rail company in this part of the country. They... Read more

Was this review helpful? 1 0
  • From mobile
  • Amtrak
  • Jan 03
  • by anonymous
  • #577764

Amtrak is only one step up better than actually walking the 1666 miles I had to travel to my destination Add comment

  • Jan 01
  • Ground Transportation - Trains, Buses
  • Raleigh, North Carolina
  • Baggage Check In
  • 92
  • REVIEW RATING 4/5

On December 29,2014, I was returning from Raleigh, NC. to Washington DC. I am a 75 year old man who does not wish to handle his suitcase upon boarding the train. I prefer to check the one bag through to Washington. The Carolinian was to arrive at 10:25am. I arrived at the station at 10:00am due to another train( which I believe was late) blocking the road to the station. Upon finally arriving at... Read more

Was this review helpful? 1 0
  • From mobile
  • Amtrak
  • Dec 31, 2014
  • by anonymous
  • #576582

I am currently stuck on amtraks auto train. We have been stopped for close to 7 hours. No onboard info for over 6 hours. DISGUSTING! Add comment

Had an experience with Amtrak?

Write a review

More results for "amtrak"

Product Results

Tag Results

Company Results

Did not find what you were looking for?
 
×
You are reading about Amtrak.
Filing a new complaint about
×