| Amtrak Reviews | |
 Jondrick |
Cold-cocked on Amtrak trip!
“We just got back from NYC...took the 'kids' to see SPIDERMAN...it was FABULOUS...had seats 7 rows back...everyone should see this. On the way back on Amtrak [we go "halfway"...t...
#292644
Jan 28, 2012
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5
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 Anonymous |
Amtrak employees were both rude and incompetent
This is what I just finished writing in an email to Amtrak's corporate office, which, if my experience with the company tells me anything, will result in nothing:
I ...
#286808
Jan 06, 2012
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126
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 John Co... |
Amtrak sucks and is rude! they did NOT provide the special needs service that was arrainged in advan
Call # 8 failed Rochell Olivas after saying I already talked to her, I asked for a supervisor and she said I could not talk to one at this time, and that Operations was contacted ...
#285861
Jan 02, 2012
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144
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 John Co... |
Amtrak - Failed to provid special needs assistance to my Mother Derith A Covington
Amtrak did not help my mother with transfers, meals, and restrooms as they promised my sister when making reservations! Mom is 78 and frail with balance issues, she had trouble ge...
#285852
Jan 02, 2012
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116
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 Anonymous |
Amtrakconnectacela
So we buy our $138 tickets to business class, get our laptop and iPad hooked up to the wireless internet only to discover that streaming media sites are blocked. Netflix, youtube, ...
#284032
Dec 26, 2011
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182
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 Jdj93 |
With so many unemployed, why hire someone like this Amtrak worker.
When me and my family went to the counter in the Amtrak station we weren't greeted. We weren't even given acknowledgement of our existence. Two ladies just laughed and talk...
#283745
Dec 23, 2011
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180
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 Amably2 |
Amtrak is a Joke
I left lga this morning around 9 after waiting on the tarmac for at least a half an hour, but luckily our great pilots where able to make up most of the time and we arrived in Chic...
#283121
Dec 21, 2011
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185
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 Anonymous |
Amtrak - Wayne a extremely rude attendent!!!
I had been sitting in lower level for over and hour when Wayne came up to me and asked me to move to the upper deck because lower was reserved for handicap (there was no one in nee...
#275834
Nov 18, 2011
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308
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 Anonymous |
Amtrak - Dining car service
I am still fuming even aftet 3 years. We traveled first class mon the Amtrak Zephyr. In the dining car Ihad coffee spilled on me twice! I was told "You should have moved." My wife...
#275517
Nov 17, 2011
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322
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 Tolwil |
Amtrak repre removed and lost items from bags and failed to provide proper service
I'm completely dissatisfied with Amtrak service along with millions of others. While unpacking, I discovered a missing electric skillet and 4QT Crock Pot. Unbelievable! Due to o...
#274418
Nov 11, 2011
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275
|
 Ogetitdone |
Will never travel Amtrak again ever
I will never travel amtrak again a refund nicer the layovers where long 3 hours then additonal 4 hours the train staff did not show any concern i trapped already paid for tickets ...
#271358
Oct 28, 2011
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1454
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 Anonymous |
Amtrak: Free to Abuse and Strand You.
Not being a fan of the airlines or airports, I decided that when it came time to move to Oregon from Texas, that the train would not only be a good way to go, but a pretty one as w...
#268954
Oct 18, 2011
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379
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 Anonymous |
Amtrak - Prices to high
I guess Amtrak has not had tough times because their prices are unaffordable and when you call for help or discounts the employees just agree with you instead of help you. I guess ...
#263227
Sep 21, 2011
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311
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 Frequent... |
Amtrak is filthy & poorly maintained. What a shame!
Took the Empire Builder from WI to Seattle & back. Paid a premium price for a bedroom.I am not a complainer by nature & I have travelled extensively here in US & abroad. Thes...
#261245
Sep 11, 2011
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604
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 Sherleil |
Amtrak - Train trip to ***
Train Trip to ***.
Message: On Aug 23rd I took a trip from Redmond OR to LA Ca. two days before my departure, reservation # 66B1B. a Debbie from Amtrak cs called to...
#260137
Sep 06, 2011
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285
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 WillyThe... |
Amtrak - If your complaint is not getting through.
If your complaint is not getting through to Amtrak, just email the following addresses with your complaints. The folks behind these contacts do not want to deal with customer compl...
#259622
Sep 03, 2011
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409
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 Anonymous |
Amtrak conductors s**k
Amtrak conductors act like they are the Russian police. I was repeatedly harassed during my trip, told I couldn't sleep, wasn't helped with luggage, was told to put my luggage wher...
#256020
Aug 17, 2011
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421
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 Gigi169 |
Amtrak - Pissed Customer
Terrible attitude. Poor customer service. This train company is a joke. We left out on July 31, 2011 driving to Chicago to make a connection to Denver, Colorado at 2:00 p.m. We ...
#254728
Aug 11, 2011
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463
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 Chris Ha... |
Amtrak - Family stranded in Denver!!
We had tickets last week to return home from Denver, CO to Michigan last Thursday. We arrived at the station 2 hours prior to departure time. The station was empty. The desk per...
#254374
Aug 09, 2011
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601
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 Anonymous |
Amtrak lowest common denominator
It's actually worse then the DMV. All blacks working with attitudes. They take up paid seats. I pay 40 bucks for business class and it's no different than coach. Same l...
#248657
Jul 13, 2011
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597
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 Walter W... |
Amtrak Has Become a National Disgrace
I have taken three expensive Amtrak cross country trips, with bedroom accomodations. The service has been very uneven. I complained and nobody would listen, nobody car...
#247858
Jul 09, 2011
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628
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 Commuter... |
Amtrak - Threatened to strand senile 93yr old at 12:30am with no one to help, no money, no where to go
Amtrak threatened to throw me off the train because I was muttering TO MYSELF about how bad their service was. S Ivey, the car attendant called out from around the corner "I am go...
#245857
Jun 28, 2011
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579
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 Morzain |
Assaulted by Amtrak Conductor
I was assaulted by an Amtrak conductor after taking a trip to Chicago. The Conductor was extremely rude to both passengers and fellow employees the entire trip, threatening to thro...
#244048
Jun 18, 2011
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696
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 Janesmith |
Amtrak puts us in danger -- and no refunds!
This is the true story of Amtrak Train #88's 9-hour fiasco on Sunday from D.C to NYC/CT. As you read, keep one thing in mind: It was 100% their fault, and they REFUSED to give ...
#243223
Jun 14, 2011
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615
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 Chefcrabby |
Amtrak train 176
Our trip from Washington D.C. on May 26th was a disaster. We stopped outside Willmington Delaware and were told that they needed to clear the tracks, then it was the electrical sy...
#240095
May 28, 2011
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540
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 Anonymous |
Amtrak very rude on the phone
I reserved a ticket on Amtrak but I am considering canceling my reservation. I called to ask a simple question but the woman on the on the phone was very rude and a basic ***. ...
#239572
May 25, 2011
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460
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 Embrosia |
Amtrak experience
My first experience with Amtrak has left me with a distinct impression that it's a typical government-run business: lazy, inefficient, unprofessional, and plain rude. My husband an...
#234626
Apr 27, 2011
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813
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 Anonymous |
Amtrak - The "Non" California Zepher
My wife and i paid for a round trip from Grand Junction CO to Martinez CA on 3/24/11. It has been years since we have been on a train so were looking forward to the trip. Late spri...
#233676
Apr 22, 2011
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713
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 Anonymous |
Amtrak lunch car operator rude and I'll prepared
I travelled on train 94 from Newport News to Philadelphia on April 11, 2011and found the cafe car operator very rude and ill prepared. It's a seven hour trip so I was on long e...
#232765
Apr 17, 2011
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686
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 Anonymous |
Amtrak - PRICING SCHEDULE IS TOO HIGH..CAN'T RIDE
Several times a year, I would like to travel on Amtrak from Boston to New York City.....I understand that prices are lowest when booking a month in advance....roughly $46 each way....
#227120
Mar 16, 2011
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638
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